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    Eligibility Screener - Walnut Creek, United States - GetixHealth

    GetixHealth
    GetixHealth Walnut Creek, United States

    3 weeks ago

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    Description

    You would be working in a local hospital assisting patients with applications for third-party resources including state aide.

    Schedule: 10:30am - 7:00pm PST, Tuesday - Saturday

    Compensation:$22/hr - $24/hr + Quarterly Bonus Eligible

    Principal Responsibilities

    • Screen patients and/or patient representatives to determine eligibility for Third Party resources.
    • Educate patients and patient representatives of the eligibility requirements, application process, and verification requirements for applicable programs.
    • Maintain a professional relationship with the patient and governmental agencies to ensure cooperation and compliance.
    • Document pertinent patient information and all work activity in the appropriate systems dictated by company policies and procedures.
    • Ensure accounts are processed in accordance to Eligibility Program standards, Client expectations, and all applicable federal and state regulations guidelines.
    • Maintain the appropriate level of work activity according to work standards and establish work processes to ensure timely certification for eligibility programs.
    • Retrieve and forward requested records and information, including medical records, insurance policy information, remittance advice, and itemized statements, to appropriate parties.
    • Analyze, distribute, and follow-up on special requests and adjustments with hospital personnel.
    • Maintain consistent proactive communication with the patient or patient representative throughout the eligibility process, keeping the patient informed of the account progress.
    • Communicate effectively with physicians, case managers, social workers, and hospital business office staff on a daily basis to ensure questions are answered and issues are addressed.
    • Educate patients and patient representatives of the eligibility requirements, application process, and verification requirements for applicable programs.
    • Responsible for understanding and complying with all policies, procedures, and regulations relating to job duties.
    • Perform other duties as assigned by management.
    Requirements
    • High School diploma or General Educational Development (GED) certificate or equivalent in relevant work experience desired.
    • Previous healthcare coverage/eligibility experience preferred.
    • Proficient personal computer skills including Microsoft Office.
    • Ability to maintain the highest level of confidentiality.
    • Bilingual (Spanish) a plus.
    • Excellent interpersonal, written, and oral communication skills.
    • Willing and able to work inside of a hospital including visiting hospital rooms to complete tasks which requires a vaccination regimen and drug screening
    • Ability to work in a team fostered environment.
    • Ability to work in a multi-tasked environment.
    • Ability to prioritize and organize work.
    • Ability to adapt to a flexible schedule.
    Work Environment
    • Office and patient room environment within a local hospital
    • Ability to lift and/or move 20 pounds with or without accommodation.
    • Heavy walking is required
    GetixHealth is an Equal Opportunity and E-Verify Employer
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