Process Automation Specialist - Madison, United States - TIKTAL

Description

About TikTal:
TikTal is a dynamic and innovative marketing agency dedicated to providing cutting-edge solutions to our clients. We pride ourselves on creativity, efficiency, and staying ahead of the curve. As we continue to grow, we are seeking a highly skilled Process Automation Specialist to join our team.


Position Overview:

As a Process Automation Specialist at TikTal, you will play a crucial role in streamlining and optimizing our operational processes.

You will be responsible for identifying areas for automation, implementing solutions, and ensuring the seamless integration of cloud-based tools, systems, and platforms.

The ideal candidate will have a strong background in marketing operations, a passion for efficiency, and a proven track record of successfully implementing automation initiatives.

Key Responsibilities:
Conduct thorough analysis of existing processes within the agency.

Identify areas for improvement and automation to enhance operational efficiency.

Design and develop automation solutions using cloud-based tools.

Collaborate with cross-functional teams to understand requirements and ensure alignment with business goals.

Manage the seamless integration of automation solutions with existing tools and systems.

Troubleshoot and resolve any issues related to integration.

Provide training to team members on new automation processes and tools.

Create detailed documentation for implemented solutions for future reference.

Monitor and analyze the performance of automated processes.

Identify opportunities for further optimization and implement enhancements as needed.

Integrate data from other platforms and collate data into real-time dashboards.

Standardize workflows and manage information in a smarter way.

Create automations in plain English with's automation builder — no coding required.


Requirements:
Minimum of 3 years of experience in process automation, preferably in a marketing agency domain.

Strong proficiency in cloud-based tools and platforms, with a focus on Excellent problem-solving and analytical skills.

Strong with project management skills, tools, and platforms.

Ability to work collaboratively in a fast-paced and dynamic environment.

Exceptional communication skills, both written and verbal in English.

Able to work independently and within the US time zone (EST).

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