- Follow up on their interventions,
- Ensure an occupation rate according to KPI, manage vacations, time off and layover.
- Responsible for FSE occupation at the assigned territory
- Ensure technicians start the mission with all needed materials and documents for the work assigned
- Ensure consolidation of workload and the planning of required resources for new equipment and service
- Ensure the planning of Project Support/Global resources for complex deals and critical operations
- When necessary align or reroute appropriate technicians to accommodate customer emergencies
- Identify missing skill global to sustain operations according to the business plan
- Responsible for workload forecast for new equipment and service in conjunction with Sales and Service
- Ensure feedback to his Manager for process & quality improvement opportunities, risks on availability, critical cases
- Consolidate and provide the resources/skill needs to FSE managers, give feedback about FSEs performance and competence development
- If applicable, ensure the central 3PE planning, highlight gaps, drive corrective plans
- Own and drive the update of the on planning Sidel tools, such as FSM
- Strong command of English, with the ability to communicate clearly across technical and non-technical audiences.
- Proven administrative skills, including documentation management, scheduling, and coordination of field activities.
- Demonstrated leadership capabilities, with experience guiding teams, influencing stakeholders, and supporting cross-functional collaboration.
- Highly organized, able to manage multiple priorities, maintain structure in fast-moving environments, and ensure timely execution of tasks.
- Skilled in conflict management, with the ability to navigate challenging situations, resolve issues constructively, and maintain positive working relationships.
- Experience preparing accurate reports, analyzing operational data, and presenting insights to support decision-making.
- Strong drive for results, consistently meeting deadlines, following through on commitments, and pushing initiatives forward.
- Confident decision-making skills, using sound judgment to evaluate options, anticipate risks, and choose effective solutions.
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Contract Type · Permanent · Country · GA · Location · Norcross · Your opportunity · Sidel is looking for a FSE Planner , who will be in charge of scheduling the intervention for our Field Service Engineers. High skills on people, time and conflict management are required. Spanish ...
Norcross1 week ago
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Sidel is looking for a FSE Planner , who will be in charge of scheduling the intervention for our Field Service Engineers. High skills on people, time and conflict management are required. Spanish, French or Italian are a plus. Able to give feedback and create development plans. ...
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Field Service Engineer Planner - Peachtree Corners - Sidel
Description
Job vacancies on
United States
Field Service Engineer Planner
YOUR OPPORTUNITY
Sidel is looking for a FSE Planner , who will be in charge of scheduling the intervention for our Field Service Engineers. High skills on people, time and conflict management are required. Spanish, French or Italian are a plus. Able to give feedback and create development plans.
YOUR MISSION
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Field Service Engineer Planner
Only for registered members Norcross
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Field Service Engineer Planner
Only for registered members Norcross, GA
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Transportation Planner/Engineer
Full time Only for registered members Vinings
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Transportation Planner/Engineer
Only for registered members Atlanta, GA, United States
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Transportation Planner/Engineer
Only for registered members Atlanta
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Transportation Planner/Engineer
Only for registered members Atlanta, GA
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Environmental Intern
Only for registered members Peachtree Corners
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Senior Transportation Planner
Only for registered members Peachtree Corners
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Production/Supply Planner
Only for registered members Peachtree Corners
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Customer Service Representative
Only for registered members Peachtree Corners
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Mechanical Engineer II
Only for registered members Peachtree Corners, GA
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Customer Service Representative
Full time Only for registered members Peachtree Corners
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Environmental Intern
Only for registered members Peachtree Corners, GA
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Senior Transportation Planner
Only for registered members Peachtree Corners, GA
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Transportation Engineer II
Only for registered members Peachtree Corners, GA
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Airline Implementation Project Manager
Only for registered members Peachtree Corners
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Implementation Project Manager
Full time Only for registered members Peachtree Corners
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Production/Supply Planner
Only for registered members Peachtree Corners, GA
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Production/Supply Planner
Only for registered members Peachtree Corners, GA
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Production/Supply Planner
Only for registered members Peachtree Corners
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Director of Sales
Only for registered members Peachtree Corners, GA