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Pelham

    Bilingual Customer Service Representative - Pelham, United States - Central State Bank

    Central State Bank
    Central State Bank Pelham, United States

    4 weeks ago

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    Description

    Job Type

    Full-time

    Description

    Love what you do and make a difference . . .

    At Central State Bank, Customer Service Representatives (CSR) do more than handle money; they establish and nurture relationships with our valued customers by providing a positive first impression through friendly and courteous service while performing efficient and accurate banking transactions.

    As a CSR with Central State Bank, you are responsible for the day-to-day delivery of exceptional service to our customers, establishing and retaining customer relationships, opening accounts, and identifying customer needs for bank products and services. You will also work as a team to complete daily tasks, demonstrating respect and professionalism, being prompt, and supporting management with special request as needed.

    Consider joining our team if you want:

    • An opportunity to work for an employer of choice that provides a highly engaged work environment where value is placed on simply greeting and acknowledging each customer warmly, and making them feel welcome
    • To start a professional career with Monday through Friday work hours and weekends off
    • A career that provides opportunity for growth; promoting from within is our top priority
    • A comprehensive benefits package including: Health, Dental, Vision, Disability and life insurance; 10 Bank paid holidays, Paid Time Off (PTO); 401k Retirement Plan with Company Match, Employee Assistance Program, No Fee Employee Checking account
    Requirements

    What you will need to succeed:
    • A smile and great attitude
    • Highly developed sense of integrity and strong work ethic
    • Personable and outgoing; able to talk with customers and build rapport and relationships
    • Great attention to detail and providing accurate service
    • Technically savvy; able to use multiple computer systems and ability to adapt to change
    Minimum Requirements :
    • High school diploma or GED
    • Bilingual/Spanish speaking required
    • Previous experience in customer service, handling cash and/or general clerical duties
    • Minimum one (1) year prior banking experience
    • Excellent communication skills and personable attitude
    • Ability to use various technical programs and devices; keyboarding,10-key, Microsoft Office Suite
    We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, sexual orientation, gender identity, disability, veteran status, genetic information or any other status protected under applicable local, state or federal nondiscrimination
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