logistics support representative - Phoenix - beBeeDriverSupport

Job title: Driver Support Specialist

Description

Job Summary:

This role provides essential support to drivers, ensuring they deliver loads safely and on time. We are seeking a highly skilled individual to join our team as a Support Specialist.

Responsibilities:

• Offer assistance to drivers due to absence or during non-business hours


• Address driver queries regarding schedules, loads, paperwork etc.


• Dispatch pre-planned loads and complete relevant data entry/paperwork


• Solve load-related issues and work with stakeholders for timely resolutions


• Capture details of any problems/resolutions/escalations related to assigned loads


• Promote safe working practices at all times.

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