Customer Service Associate - Bellevue, WA, United States - TEKsystems

    TEKsystems
    TEKsystems Bellevue, WA, United States

    1 month ago

    TEKsystems background
    Description

    Description:

    Basic Qualifications


    • Confidence in working with upper level management on a regular basis


    • Ability to communicate professionally – with maturity and self confidence


    • Over-achiever success in customer obsession, learning fast, problem solving, and collaboration/teamwork


    • Strong familiarity with online shopping and research


    • Ability to successfully complete pre-employment assessment and criminal background check


    • Excellent computer skills; strong familiarity with Microsoft Office, email, chat, and the Internet


    • High School Diploma or equivalent

    Preferred Qualifications


    • College degree


    • 1+ years' experience as a customer service professional (Face to face interaction and/or call center experience preferred)

    Skills:

    customer service, customer support, inbound call

    Top Skills Details:

    customer service,customer support,inbound call

    Additional Skills & Qualifications:

    Must Haves:

    Customer Service – understand needs, address their concerns, customer friendly outreach behavior.

    Being use to work with tools (Salesforce, Gera (Workforce MGT tool), and Mission system). Understand Excel, Word, Access, PowerPoint. & strong process management experience and documentation experience.

    Experience Level:

    Entry Level

    About TEKsystems:



    We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

    The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.