Client Advisor, South Coast Plaza - Costa Mesa - RIMOWA

    RIMOWA
    RIMOWA Costa Mesa

    5 days ago

    Description

    RIMOWA is seeking a highly accomplished and passionate Client Advisor. The Client Advisor is responsible for driving sales through exceptional client service, strong product knowledge, and deep understanding of the luxury retail environment. This role focuses on building lasting client relationships, delivering an outstanding in‑store experience, and contributing to the overall success of RIMOWA while serving as a true brand ambassador.

    YOUR RESPONSIBILTIES

    • Consistently achieve and surpass individual sales objectives, directly contributing to the store's overall commercial success and prestige.
    • Serve as a true brand ambassador, conveying RIMOWA's storied heritage, iconic designs, engineering, and uncompromising craftsmanship.
    • Curate and cultivate an exclusive and loyal client portfolio, building enduring relationships and driving sustained repeat business through personalized engagement, client appointments, and events.
    • Actively support and inspire colleagues, fostering a sophisticated, collaborative, and high-performance sales environment.

    Customer Service

    • Embody the RIMOWA brand ethos at all times, presenting yourself with impeccable professionalism.
    • Deliver a seamless, white-glove post-purchase experience by meticulously managing client follow-ups, repairs, and service requests with discretion and care.
    • Anticipate client needs through an intimate knowledge of the brand's history, new product launches, and the competitive luxury landscape.
    • Create memorable, elevated moments for every client, ensuring each interaction reflects the refinement synonymous with RIMOWA.

    Operations

    • Execute all POS transactions with precision and efficiency.
    • Confidently open and close the store register in full compliance with company policies.
    • Participate proactively in inventory management while upholding the highest standards of loss prevention.
    • Maintain exceptional visual merchandising, ensuring the store consistently reflects a polished, luxurious, and inviting aesthetic.
    • Always uphold immaculate store presentation and operational readiness.

    PROFILE

    • Proven success in a premium or luxury retail environment
    • Demonstrated expertise in developing, nurturing, and retaining a discerning clientele; an established luxury client book is highly desirable.
    • Impeccable personal presentation with exceptional communication skills
    • Strong problem-solving capabilities, a refined attention to detail.
    • A deep appreciation for luxury craftsmanship, travel and elevated lifestyles.
    • Flexible availability, including evenings, weekends, and holidays.
    • Able to regularly lift and handle Items up to 20 lbs.
    • Multilingual In Spanish, French, Portuguese, and/or Mandarin a plus.

    #J-18808-Ljbffr

  • Supervisor - South Coast Plaza

    2 days ago

    Only for registered members South Coast Plaza

    SKIMS is a solutions-oriented brand creating the next generation of underwear, loungewear and shapewear. · ...

  • Tailor - South Coast Plaza

    1 week ago

    Only for registered members Costa Mesa, CA

    A tailor is responsible for insuring the proper fit, marking, altering, repair and pressing of garments. · ...

  • Supervisor - South Coast Plaza

    3 weeks ago

    Only for registered members Costa Mesa

    As Supervisor at SKIMS you drive daily results and lead moments on the sales floor. · You support daily operations coach Team Members in the moment help bring our values to life during each shift. · ...

  • Tailor - South Coast Plaza

    1 month ago

    Only for registered members Costa Mesa

    Louis Vuitton was born out of a dedication to craftmanship. Preserving our time-honored métiers together with our unique savoir-faire is essential to the enduring success of Louis Vuitton. · As a Tailor for Louis Vuitton you will help make our client's exceptional ready-to-wear p ...

  • Supervisor - South Coast Plaza

    1 week ago

    Only for registered members Costa Mesa

    As a Supervisor, you drive daily results and lead moments on the sales floor. You're a role model for delivering excellent customer experiences and help create a high performing, inclusive, and cohesive environment. · ...

  • Tailor - South Coast Plaza

    1 week ago

    Only for registered members Costa Mesa $30 - $40 (USD)

    A tailor is responsible for ensuring proper fit marking altering repair and pressing of garments. · Ensuring the proper fit of garments · Maintaining orderly appearance of tailor shop · ...

  • Sales Specialist, South Coast Plaza

    1 week ago

    Only for registered members Costa Mesa, CA, United States

    The Hermès South Coast Plaza Boutique opened in 1997 and focuses on providing extraordinary service to clients as a part of the Pacific West Region. · Sales ObjectivesAccountable for meeting monthly and annual individual sales goals while working as part of a team for the boutiqu ...

  • Selling Supervisor, South Coast Plaza

    6 days ago

    Only for registered members Costa Mesa, CA, United States

    The Hermès South Coast Plaza boutique opened in 1997 and focuses on providing extraordinary service to clients as part of the Pacific West Region. This position will report to the Floor Director and work collaboratively with the sales team and selling support teams to support the ...

  • Selling Supervisor, South Coast Plaza

    3 weeks ago

    Only for registered members Costa Mesa, CA

    Accountable for meeting monthly and annual individual sales goals while working as part of a team for the boutique to achieve its collective target. · ...

  • Hospitality Ambassador, South Coast Plaza

    6 days ago

    Only for registered members Costa Mesa, CA, United States

    The Hospitality Ambassador is responsible for providing unparalleled hospitality by creating a welcoming environment from the front door to the sales floor. · The Team: · The Hermès South Coast Plaza boutique opened in 1997 and focuses on providing extraordinary service to client ...

  • Floor Director, South Coast Plaza

    1 week ago

    Only for registered members Costa Mesa, CA, United States

    The Hermès South Coast Plaza Boutique opened in 1997 and focuses on providing extraordinary service to clients as part of the Pacific West Region. This position will report to the Managing Director and will work collaboratively with the sales team and selling support teams to sup ...

  • Sales Specialist, South Coast Plaza

    6 days ago

    Only for registered members Costa Mesa, CA, United States

    The Hermès South Coast Plaza Boutique offers a Sales Specialist position to achieve selling and customer service objectives in a fast-paced luxury environment. · Accountable for meeting monthly and annual individual sales goals. · Organize and prioritize the selling floor to supp ...

  • Hospitality Ambassador, South Coast Plaza

    2 weeks ago

    Only for registered members Costa Mesa, CA

    The Team: · The Hermès South Coast Plaza boutique opened in 1997 and focuses on providing extraordinary service to clients as a part of the Pacific West Region. · This position will report to the Operations Director and support the client experience and represent Hermès in all re ...

  • Floor Director, South Coast Plaza

    2 weeks ago

    Only for registered members Costa Mesa, CA

    The Hermès South Coast Plaza Boutique opened in 1997 and focuses on providing extraordinary service to clients as part of the Western Region. This position will report to the Managing Director and will work collaboratively with the sales team and selling support teams to support ...

  • Client Advisor, South Coast Plaza

    1 month ago

    Only for registered members Costa Mesa, CA

    The RIMOWA Client Advisor is responsible for generating sales through exceptional client relations and product knowledge while acting as an ambassador for the RIMOWA brand. · ResponsibilitiesAchieve personal sales goals · Educate clients with company history and the most current ...

  • Boutique Facilitator, South Coast Plaza

    3 weeks ago

    Only for registered members Costa Mesa, CA

    We are looking for a Boutique Facilitator who will be trained to be well-rounded in all activities within the Boutique. · Deliver exceptional customer service based on CHANEL's service mantra · Be the ultimate brand ambassador by providing continuous sales and service support · ...

  • Seasonal Associate-South Coast Plaza

    1 month ago

    Only for registered members Costa Mesa, CA

    The Sales Associate drives sales and provides exceptional customer service while engaging our customers and exhibiting an elevated level of product knowledge and expertise. · ...

  • Sales Specialist, South Coast Plaza

    3 weeks ago

    Only for registered members Costa Mesa $23.72 - $26.22 (USD)

    The Hermès South Coast Plaza Boutique opened in 1997 and focuses on providing extraordinary service to clients as a part of the Western Region.This position will report to the Assistant Manager and will work collaboratively with the sales team and selling support teams to support ...

  • Client Advisor, South Coast Plaza

    1 month ago

    Only for registered members Costa Mesa $21 - $27 (USD)

    To provide a world class client experience and excellent service. To develop long-lasting client relationships. To assist in the smooth operation of the store. · 4 pairs of Ambassador Shoes per year · ,50% Employee Discount · ,15 days paid vacation, 2 personal days, 6 sick days, ...

  • Client Advisor, South Coast Plaza

    3 weeks ago

    Only for registered members Costa Mesa $25 - $27 (USD)

    To provide a world class client experience and excellent service. · Sales generation and target focus · Achieve and exceed personal goals. · Client experience and relationship building · Develop strong , long-lasting commercial relationships establishing maintaining loyal client ...

  • Floor Director, South Coast Plaza

    2 weeks ago

    Only for registered members Costa Mesa $112,925 - $133,456 (USD)

    +The Floor Director supports the location with consistent team leadership and floor presence. This position is responsible for achievement of Floor Group Métier Sales volume. · +Floor Ambassador – Day to day supervision coaching mentoring and training of selling team. · ...

Jobs
>
Costa Mesa