- Answer inquires from guests regarding restaurants, transportation, entertainment, etc.
- Follow all cash handling and credit policies.
- Be aware of all rates, packages and special promotions as listed in the Red Book.
- Be familiar with all in-house groups.
- Be aware of closed out and restricted dates.
- Obtain all necessary information when taking room reservations and follow the rate-quoting scenario.
- Be familiar with hospitality terminology.
- Have knowledge of emergency procedures and assist as needed.
- Handle check-ins and checkouts in a friendly, efficient and courteous manner.
- Use proper two-way radio etiquette at all times when communicating with other employees.
- Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system.
- Be able to perform and complete all tasks and duties on the shift checklist in a timely and efficient manner.
- Balance and prepare individual paperwork for closing of shift according to hotel standards.
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Front Desk Agent
3 weeks ago
Mount Airy Casino Resort Mount Pocono, United States**Position Overview**: · The Front Desk Agent is responsible for providing hospitality through greeting and welcoming guests and assisting guests in a friendly and courteous manner while performing check in and checkout processes, ensuring superior service to all guests and patro ...
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Front Desk Agent
2 weeks ago
Equity LifeStyle Properties East Stroudsburg, United StatesJob Overview: · **Duties**: · - Greet and welcome guests upon arrival · - Check-in/check-out guests efficiently · - Handle guest inquiries and provide information about hotel services and amenities · - Manage reservations and cancellations · - Process payments and maintain guest ...
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Front Desk Agent
3 weeks ago
Split Rock by Bel Air Collection Lake Harmony, United StatesOverview: · The Front Office Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy. · Responsibilities:Answer inquires from guests regarding ...
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Front Desk Agent
2 weeks ago
Split Rock by Bel Air Collection Lake Harmony, United StatesOverview:The Front Office Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy.Responsibilities:Answer inquires from guests regarding restau ...
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Front Desk Agent
2 weeks ago
Split Rock by Bel Air Collection Lake Harmony, United StatesJob Description · Job DescriptionOverview:The Front Office Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy.Responsibilities:Answer inqu ...
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Front Desk Agent
3 weeks ago
Equity LifeStyle Properties East Stroudsburg, United States**What you'll do**: · Our Front Desk Clerks provide exceptional customer service to facilitate excellent and memorable guest and resident experiences. · **Your job will include**: · - Act as the property liaison and provide guests and residents with information, responding to que ...
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Front Desk Agent Am pm
3 weeks ago
Skytop Lodge Corporation Skytop, United States: · **JOB TITLE**: Front Desk Agent · **JOB SUMMARY**: Provide service to guests. Assist them with checking into and out of the resort, answer questions, handle or refer problems. Perform record-keeping and clerical tasks related to guest stays and accounts. · **REPORTS TO**: Fro ...
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Front Desk Agent
2 weeks ago
Residence Inn Scranton Scranton, United StatesCompensation Type · Hourly · Highgate Hotels · Highgate is a leading real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in major U.S. gateway cities including New York, Boston, Miami, San F ...
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Front Desk Agent
3 weeks ago
Residence Inn Scranton Scranton, United StatesCompensation Type: · Hourly · Highgate Hotels: · Highgate is a leading real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in major U.S. gateway cities including New York, Boston, Miami, S ...
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Front Desk Agent
3 weeks ago
Fairfield Inn Scranton Scranton, United StatesCompensation Type: · Hourly · Highgate Hotels: · Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Fr ...
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Front Desk Agent
3 weeks ago
Fairfield by Marriott Wilkes-Barre, United States Part timeFront Desk Agent (3-11) · We're looking for a part time front desk associate to assist guests with their overnight requests and balance accounts from the day shift. Night Auditor responsibilities include checking in guests, handling their requests, and taking reservations. The Ni ...
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Hotel Front Desk Agent/PT Night Auditor
2 days ago
Hampton Inn Jupiter/Juno Beach North Palm Beach, United StatesJob Description · Job DescriptionWage and Benefits: · Starting: $16.75 per hour · Medical Insurance · Vision Insurance · Dental Insurance · 401(K) Match · Paid Time Off · JOB SUMMARY: Assists guest check-ins, processes reservations, and coordinates guests' services through variou ...
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Hotel Front Desk Agent/PT Night Auditor
2 weeks ago
Hampton Inn Jupiter/Juno Beach North Palm Beach, United StatesJob Description · Job DescriptionWage and Benefits: · Starting: $16.75 per hour · Medical Insurance · Vision Insurance · Dental Insurance · 401(K) Match · Paid Time Off · JOB SUMMARY: Assists guest check-ins, processes reservations, and coordinates guests' services through variou ...
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Financial Professional Massmutual
2 weeks ago
MassMutual Philadelphia Moosic, United StatesMassMutual Life Insurance Company, a mutual life insurance company, together with its subsidiaries, provides a range of insurance and investment products and services. The company offers life insurance, long-term care insurance, and disability insurance products, as well as mutua ...
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Executive Administrative Assistant
1 day ago
Keller Williams Real Estate South Abington Township, United States**In addition to bringing a smile to those calling or stopping by the front desk, this person will be directly assisting and working with the Operations Manager, on our Leadership Team. You'll be responsible for developing marketing materials, overseeing social media, daily data ...
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Part-time Hotel Night Auditor
3 days ago
Hampton Inn & Suites by Hilton Wilkes-Barre Wilkes-Barre, United States Part time**The Hampton Inn & Suites by Hilton, Wilkes-Barre is currently looking for a qualified Hotel Night Auditor (Part-time) to join our awesome team. This position entails working 11pm to 7am.** · **Job Summary**:Process and balance daily reports Oversees all hotel operations during ...
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Night Auditor FT Weekends/Holidays Required
3 weeks ago
Schulte Companies Scranton, United StatesSchulte Companies - 16 Glenmaura National Blvd [Front Desk Agent / Reservations Agent] As a Night Auditor at Schulte Companies, you'll: Perform night audit duties including balancing daily transactions, preparing reports, and reconciling accounts; Greet guests and assist with che ...
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Patient Care Coordinator
2 weeks ago
Specialty1 Partners Stroudsburg, United StatesOur office, Lehigh Valley Oral Surgery - Stroudsburg is seeking a Patient Care Coordinator to join our busy specialty practice. · Our office is looking for a talented and pleasant patient care coordinator to take on all administrative and front office duties to provide an except ...
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Night Auditor
11 hours ago
Residence Inn Scranton Scranton, United StatesCompensation Type · Hourly · Highgate Hotels · Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Franci ...
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Night Auditor
11 hours ago
Highgate Hotels Scranton, United StatesNight Auditor Requisition ID · Category Front Office Operations · Job Location US-PA-Scranton · Property Residence Inn Scranton · Compensation Type · Hourly · Highgate Hotels · Highgate is a premier real estate investment and hospitality management company widely recognized as a ...