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FT Member Guide - Arroyo, United States - Firefly Health
Firefly Health
Arroyo, United States
1 month ago
Description
[Customer Service / Remote] - Anywhere in the U.S./ Competitive pay - As a Member Guide you'll:
Spearhead member engagement efforts by executing key initiatives like new member onboarding; Facilitate a smoother patient experience by managing historical medical record requests and handling insurance verification; Provide real-time support for patient scheduling; Handle patient relations, particularly focusing on immediate problem resolution and escalation when needed; Deliver ongoing member services, including phone support, message filtering, and responses; Provide immediate technology support for patients.
Hiring Fast >>Associated topics:
home based opportunity, home office, job from home, online survey, remote employment, remote job, stay at home opportunity, stay at home work, telecommuting position, work online