Customer Success Associate - Moreno Valley, CA

Only for registered members Moreno Valley, CA , United States

2 weeks ago

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Job summary

Join our sales and business consulting firm as a Customer Success Associate and become the strategic partner for Frontier clients.
As a Customer Success Associate, you will be entrusted with safeguarding and growing our Frontier client base in Ontario.
The Customer Success Associate will be trained to expertly utilize CRM insights and structured workflows to deliver proactive, personalized support,
resolving challenges and reinforcing the critical value of Frontier's fiber and mobile solutions.

Responsibilities

  • Lead onboarding experiences that align with Frontier's connectivity goals,
    during customers activate services smoothly
    & understand campaign benefits from day one.
  • Drive proactive engagement through personalized outreach that highlights
    & promotes service upgrades,
    & supports retention across assigned territories.

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