Digital Product Owner - Colorado Springs,CO

Only for registered members Colorado Springs,CO, United States

1 day ago

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$105,000 - $165,000 (USD) per year *
* This salary range is an estimation made by beBee
Job Description · Job Title: Digital Product Owner · Location: Colorado Springs, CO · Work Type: W2 · Duration: 12 Months  · Pay Rate: $50-$55/hour  · Role Overview · Represents business stakeholders to elicit, understand, analyze, document, refine and communicate business needs, ...
Job description

Job Description


Job Title: Digital Product Owner
Location: Colorado Springs, CO
Work Type: W2
Duration: 12 Months 
Pay Rate: $50-$55/hour 

Role Overview

Represents business stakeholders to elicit, understand, analyze, document, refine and communicate business needs, so that business and/or technical delivery teams can build effective solutions. 

Core Skills & Qualifications (Skills-Based Hiring Focus)

  • Utilizes a proficient understanding of customer needs, as well as business vision and strategy, to prioritize investment, business value and delivery.
  • Works within multiple evolving development methodologies including iterative Agile and sequential Waterfall programs and projects, and variations thereof.
  • Serves as the business requirements expert, engaging and managing the work of subject matter specialists from the business. Serves as the day to day decision maker and provides continual business guidance for the execution team.
  • Prioritizes the execution team's work so that it aligns with the sponsor's/business executive's strategies.
  • Leads, manages or orchestrates activities for completion and proper documentation of business requirements and validating metrics as appropriate for methodology and Enterprise controls.
  • Works with the business and IT delivery teams to identify and mitigate risks to include business operational risks. Escalates issues and develops and recommends appropriate solutions.
  • Works with different technologies (infrastructure, mobile, MSR-facing), and/or with vendor partnerships or software. Serves as a subject matter resource in a particular business or system domain, as necessary.
  • Identifies, engages and influences business stakeholders and Subject Matter Experts. Works with business and Enterprise stakeholders to understand and validate business strategy and vision, and customer needs.
  • Partners with sponsors, stakeholders, and IT to facilitate, define and document relevant business processes, gaining a proficient understanding of the needs, measures, and risks & controls for the improvement area. Serves as direct representative of the business with delivery teams, representing/reinforcing the customers' perspective throughout the product realization cycle.
  • Works with the business process owners to develop metrics to manage and track benefits, adoption and risks to operations. Assists with project level plans related to schedule, scope and resources. Leads, collaborates with, and motivates a cross-functional team of user experience partners, designers, business analysts, developers, testers and others to develop, execute and release in alignment with program and/or product roadmaps.
  • Manages, prioritizes, and assesses the impact of all work items, such as new features, defects, etc., including providing the decision to create, fix or defer at the project level. Reviews, and when appropriate, accepts and prioritizes feedback and new requirements from stakeholder.
  • Reviews and accepts or declines output of development to ensure specified acceptance criteria have been completed. Prepares the business for the change and arms them with tactics and metrics for benefits, adoption, and risk. Assists with coaching less experienced DPOs and team members
    • Key Responsibilities
  • Product backlog management

  • Strategic thinking

  • Contact Center knowledge. Specifically contact center operations

  • Automation experience

  • ID and prioritize automation backlog and requirements

  • Agile framework

  • Technical problem solving

  • Cost benefit analysis

  • Data driven decision making

  • AI Experience
  • Jira and Figma

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