- Utilizes extensive business and technical expertise across the enterprise (NY, ME, CT/MA) in the prioritization, analysis, innovative solution determination, testing, and efficient deployment of AVANGRID Networks application resolutions. Provides explanations of complex concepts and risks both simply and accurately to non-technical end-users. (20%)
- Provides direct technical leadership and guidance to key business areas such as Back Office Billing, Back Office Credit & Collections, Supplier Relations, Call Centers, Field Customer Service, Meter Services, and Corporate Cash Management; in their decision-making, process improvement initiatives, and in support of their efficient business operations. (10%)
- In collaboration with senior management and stakeholders; designs and develops accurate data analyses regarding production issues, project supporting details, regulatory proceedings, and internal/external audits. (5%)
- Ensures timely meter data, billing/invoicing accuracy, revenue collections, improving customer satisfaction levels, improving customer experience, adherence to regulatory impacts/deadlines, and the review of public service commission orders. (5%)
- Leads team in developing, maintaining, and updating standard documentation including business requirements, technical designs, test plans, project timelines, test cases, test results, business process procedures, and reference and training materials. (5%)
- Ensures that effective change control, quality assurance procedures, and corrective actions are incorporated within the department's operations. (5%)
-
Board Certified Behavior Analyst
2 weeks ago
Positive Behavior Supports Corporation Kirkwood, United States**_ · Key Highlights_** · - _ Paid Weekly_ · - _ Monthly Travel & Work-Related Expenses Stipend for EVERY CLINICAL POSITION_ · - _ Unlimited flex time off (up to 5 days at a time without using your vacation credit)_ · - _ 10 holidays for FT employees (6 set and 4 of your choice)_ ...
-
Lead Analyst
2 weeks ago
Cigna Health And Life Insurance Company St Louis, United StatesLead Analyst - Regulated Markets Issue Management - Express Scripts - Hybrid page is loaded · Lead Analyst - Regulated Markets Issue Management - Express Scripts - Hybrid · Apply · remote type · Hybrid · locations · MO, St. Louis, One Express Way · TN, Franklin, 730 Cool S ...
-
Lead analyst
3 weeks ago
Cigna St Louis, United StatesFull job description · Summary · Partners with the Senior Manager to establish strategies to manage issue management pipeline impacting Regulated Markets. Interfaces with multiple departments (e.g., Product, Account Team, Compliance, etc.) to develop relationships to resolve iss ...
-
Lead Analyst
4 days ago
Cigna Saint Louis, United StatesJob Description · Summary · Partners with the Senior Manager to establish strategies to manage issue management pipeline impacting Regulated Markets. Interfaces with multiple departments (e.g., Product, Account Team, Compliance, etc.) to develop relationships to resolve issues in ...
-
Lead Analyst
1 week ago
Cigna Health and Life Insurance Company St. Louis, United StatesLead Analyst - Regulated Markets Issue Management - Express Scripts - Hybrid page is loaded · Lead Analyst - Regulated Markets Issue Management - Express Scripts - Hybrid · Apply · remote type · Hybrid · locations · MO, St. Louis, One Express Way · TN, Franklin, 730 Cool S ...
-
Lead Analyst
1 week ago
The Cigna Group St. Louis, United States OTHERThe job profile for this position is Product Management Lead Analyst, which is a Band 3 Senior Contributor Career Track Role.Excited to grow your career? · We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recru ...
-
Lead Operations Analyst
3 weeks ago
Tailored Management St Louis, United StatesJob title: Operations Lead Analyst · location: role is 100% remote working CST hours. They will need to be flexible with their availability as Peak Seasons may require working weekends, holidays, and different hours. · Duration: 7 + months contract · Duties: · Provides advanced p ...
-
CQA Lead Analyst
2 weeks ago
U.S. Bancorp St Louis, United StatesPartners with their assigned Line of Business, other Risk/ Compliance/ Audit (RCA) professionals, and RCA Managers to, depending on their function, create, implement, maintain, review or oversee an effective risk management framework. Participates in Lead, QA, Analyst, Project Ma ...
-
Operations Lead Analyst
1 week ago
Hire Talent St Louis, United StatesProvides advanced professional input to complex Operations Management / Finance Operations assignments/projects. Supports and provides direction to more junior professionals. Works autonomously, only requiring expert level technical support from others. Exercises judgment in the ...
-
Lead Administration Analyst
3 weeks ago
Reinsurance Group of America Chesterfield, United StatesLead and support the creation and execution , of the end-to-end administration process including loading client data, running data quality rules, and reconciling the settlement/accounting summaries to ensure that GFS Asset Intensive and US Longevity business is administered appro ...
-
CQA Lead Analyst
2 weeks ago
U.S. Bank St Louis, United StatesAt U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each ...
-
Lead Cost Analyst
3 weeks ago
GPAC Saint Louis, MO, United StatesA well-established local Mechanical Company is looking to fill a Lead MEP Estimator position. Experience in a variety of project types · ~ Proficient with Microsoft Office, Outlook, Word and Excel · ~ Good Time management, Verbal and written communication skills are a must · ~ ...
-
Lead Data Analyst
2 weeks ago
CACI International O'Fallon, United StatesLead Data Analyst - SAP ERP · Job Category: Information Technology · Time Type: Full time · Minimum Clearance Required to Start: Secret · Employee Type: Regular · Percentage of Travel Required: Up to 10% · Type of Travel: Continental US · CACI is seeking a Lead Data Analyst to wo ...
-
Lead Data Analyst
4 weeks ago
CACI International O'Fallon, United StatesLead Data Analyst - SAP ERP · Job Category: Information Technology · Time Type: Full time · Minimum Clearance Required to Start: Secret · Employee Type: Regular · Percentage of Travel Required: Up to 10% · Type of Travel: Continental US · * * · CACI is seeking a Lead Data ...
-
Proposal Support Lead Analyst
2 weeks ago
The Cigna Group St Louis, United StatesJob Summary · The Proposal Support Lead Analyst is responsible for managing the proposal development process for less complex, custom bids, from receipt of the RFP through proposal submission. This individual will have specialized knowledge of their primary business segment, with ...
-
Proposal Support Lead Analyst
3 weeks ago
Cigna St. Louis, United States Full timeJob Summary · The Proposal Support Lead Analyst is responsible for managing the proposal development process for less complex, custom bids, from receipt of the RFP through proposal submission. This individual will have specialized knowledge of their primary business segment, with ...
-
Product Management Lead Analyst
4 days ago
Cigna Saint Louis, United StatesJob Description · Product Management Lead Analyst – Centene Operations Management · This is a hybrid role and will require the ability to work in person. · The job profile for this position is Product Management Lead Analyst, which is a Band 3 Senior Contributor Career Track Role ...
-
Lead Finance Analyst, 2023
1 week ago
Saint Louis Public Schools St. Louis, United States Full timeJob Description · Position Title: Lead Finance Analyst · Payroll/Personnel Type: 12 Month · Job #: 8987 · Reports to : Manager, Budget and Grants · Shift Length: 8 Hour Day · Union Eligibility: Not Eligible · Position Summary: · The Lead Financial Analyst performs assigne ...
-
Lead Health Equity Analyst
1 week ago
Ascension St Louis, United StatesDetails · Department: Ascension Data Science Institute · Schedule: Full-time, 8 hour day shift, Monday - Friday · Location: Remote · Benefits · Paid time off (PTO) · Various health insurance options & wellness plans · Retirement benefits including employer match plans · L ...
-
Lead Incentive Compensation Analyst
4 days ago
Core & Main St Louis, United StatesJob Description · Job Summary · Responsible for the accounting and administration of company incentive compensation programs, which involves gathering disparate data from various data sources, analyzing and normalizing to ensure data integrity for analysis. Provide consistent, ...
Lead Analyst - Kirkwood, United States - ROCHESTER GAS & ELEC CORP
2 weeks ago
Description
Lead Analyst - CCS Business Support page is loadedLead Analyst - CCS Business Support
Apply
locations
United States Of America, New York, Binghamton
posted on
Posted 30+ Days Ago
job requisition id
R-03863
Job Title:
Lead Analyst - CCS Business Support
Company:
ROCHESTER GAS & ELEC CORP
Location:
NY - Kirkwood - JACC
Business Area:
INT Applications
Reports to:
Manager – Customer Service COE Device and Retail Access
The base salary range for this position is $80,582 to $104,756 but is dependent upon experience.
Responsibilities
Applies detailed SAP Industry Solutions – Utility (IS-U) / CCS Systems integration knowledge relating to the design, configuration, and testing of production resolutions and project enhancements within the 3 SAP Customer Care and Services Systems throughout AVANGRID Networks.
Collaborates with business organizations, vendors, and IT Leads throughout AVANGRID including Customer Service, GIS & Business Warehouse, Electric & Gas Operations, Web/Portal Applications, Compliance & Security, Networking, Infrastructure DBA, and Production Control.
(25%)Leads the development of technical projects in the areas of Billing and Invoicing, Front Office, Financial and Contract Accounting (FICA), Retail Access, and Device Management.
Such projects relate to functionality enhancements in the areas of Customer Relationship & Billing Systems (i.e. Smart Care), Advanced Meter Infrastructure Systems, Siemens/OMS Systems, Customer Rate Cases, ESCO Regulatory Orders, Accelerated Web enhancements, and IVR Upgrades. This effort includes analysis, project schedule, requirements /design documentation, test plans,1. testing, test results documentation, implementation, and post-implementation support tasks of a project.
Including cost and resource estimates for major projects, along with complex calculations for the selection and evaluation of in-house technical solutions and external vendors.
(25%)Education & Experience Required:
Bachelor's Degree in Computer Science, Information Systems, or related field with a minimum of 5 to 7 years of relevant experience preferred.
Associate degree in Computer Science, Information Systems, or related field with a minimum of 8 to 10 years relevant experience required.
High School/GED with a minimum of 10 to 15 years of advanced experience in this specific field.Requires demonstrated experience with SAP IS-U/CCS (Customer Care and Services) Utility System Architecture, Software Development Life Cycle (SDLC) knowledge, and collaborating leadership skills with technical applications and business processes.
Skills/Abilities:
Strong knowledge of SAP including but not limited to the functional areas of Billing and Invoicing, Front Office, Financial and Contract Accounting (FICA), Retail Access, and Device Management.
Technical experience in areas such as SAP Business Warehouse (BW) data pulling, using Structured Query Language (SQL), and developing Microsoft Excel spreadsheets.
Strong verbal and written communication skills.Self-motivated and results-oriented.
Ability to manage multiple concurrent assignments.
Strong detailed orientation, analytical, and planning skills.
Strong interpersonal skills.
Strong and efficient leadership skills.
Competencies
Business global view
Communication and influence
Customer orientation
Flexibility and globalization
Initiative
Innovation and inventiveness
People development
Results achievement and continuous improvement
Team Work
Team management
Mobility Information
Please note that any applicant who is not a citizen of the country of the vacancy will be subject to compliance with the applicable immigration requirements to legally work in that country
AVANGRID's employment practices and policies are geared to hiring a diverse workforce and sustaining an inclusive culture.
At AVANGRID we provide fair and equal employment and advancement opportunities for all employees and candidates regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status, disability, protected veteran status or any other status protected by federal, state, or local law.
If you are an individual with a disability or a disabled veteran who is unable to use our online tool to search for or to apply for jobs, you may request a reasonable accommodation by contacting our People and Organization department atJob Posting End Date:
Avangrid is a leading sustainable energy company transitioning America toward a clean and connected future. Headquartered in Orange, CT, Avangrid has a footprint in 24 states with $41 billion in assets.
Our primary businesses are Networks, which serves 3.3 million electric and natural gas customers in the Northeast, as well as Renewables which is the third-largest renewable energy company in the U.S.
with a diverse onshore and offshore renewable energy portfolio.With more than 8,000 employees, Avangrid has built a culture that blends diversity, equity and inclusion guided by the company's ESG+F framework and the UN Sustainable Development Goals.
This has led to recognition by JUST Capital for four consecutive years and, in 2024#J-18808-Ljbffr