customer service representative - Bolingbrook, United States - EOTM - Partners Professional

    EOTM - Partners Professional
    EOTM - Partners Professional Bolingbrook, United States

    2 weeks ago

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    Description

    Job Description

    Job Description

    Seeking a strong customer service representative with some knowledge of sales processes or has previously worked as a sales support customer service representative. This is a temp-to-perm opportunity

    Payrate: $19 - $20/hr.

    Hours: Monday - Friday 8:00 a.m. - 5:00 p.m. with some flexibility to come in early and leave earlier

    GENERAL RESPONSIBILITIES AND DUTIES:

    • Enthusiastic, self-motivated attitude
    • Willing to make 150 calls/day everyday
    • Good organizational skills
    • Proper phone etiquette
    • Good customer service
    • Fast thinker / adaptable
    • Basic understanding of Imperial and Metric values

    Prospecting/New Business Development Job Responsibilities and Duties

    • Must learn the ABRAMS values and vision in order to properly represent our company.
    • Maintaining a CRM system in order to properly document and track customer contacts and information.
    • Conducting market research to identify potential customers and generate new leads.
    • Cultivating strong relationships with new customers while maintaining existing client relationships.
    • Work closely with other team members in order to implement growth strategies and assure consistent, excellent customer service.
    • Ability to analyze sales data to recognize and capitalize on trends.
    • Basic understanding of products offered in order to identify customer needs.
    • Answer customer questions regarding products, availability and credit terms via phone or email.
    • Ability to manage multiple projects at the same time.
    • Demonstrate strong interpersonal skills and ability to engage with all levels of staff and management inside and outside the company.
    • Ability to sit for 8 hours per day.
    • Willing to make calls per day.

    Please apply today

    Company DescriptionOur Professional Division works with clients as a stakeholder in their hiring strategy and process. We facilitate a solid match for our employees and clients, examining the experience and team dynamics required for a great match. Our professional team was handpicked from 25 years of recruiting and staffing experience to build our Professional team to be the best in the industry. We focus on professional placements in your Executive Placement, Accounting & Finance, Human Resources, and Administrative Support areas. We place candidates leveraging direct hire, contract-to-hire, contingent, and "Smart Hire" modalities.

    Company Description

    Our Professional Division works with clients as a stakeholder in their hiring strategy and process. We facilitate a solid match for our employees and clients, examining the experience and team dynamics required for a great match. Our professional team was handpicked from 25 years of recruiting and staffing experience to build our Professional team to be the best in the industry. We focus on professional placements in your Executive Placement, Accounting & Finance, Human Resources, and Administrative Support areas. We place candidates leveraging direct hire, contract-to-hire, contingent, and "Smart Hire" modalities.