Windows System Administrator - Richmond, United States - Strategic Data Systems

Description

Salary Negotiable - Full Time with Benefits
Flexible Start-Date – Immediate Opening
Your work will involve providing customer support and technical assistance to users supporting a Research, Development, Test and Evaluation Program in Dahlgren, VA at the Naval Surface Warfare Center Dahlgren Division (NSWCDD)

You will also:

• Answer questions about installation, operation, configuration, customization and usage of assigned products installed on Windows 10 Computers.
• Apply advanced diagnostic techniques to identify problems, investigate causes and recommend solutions to correct common failures.
• Hardware support includes, but not limited to Intel x86 based PCs, overhead projectors, soft boards, telecommunications, laser and inkjet printers, scanners, and Common Access Cards (CAC).
• Software support includes, but not limited to Windows operating systems currently supported by Microsoft, Microsoft Office Suite, and various specialty engineering and scientific development tools.
• Install new software releases, system upgrades, evaluation and installation of patches and to resolve software related issues and Information Assurance Vulnerabilities (IAVs).
• Coordinate with the Corporate IT Help Desk to maintain the established Incident Tickets and Change Request process to track support using Remedy.
• Assist with the maintenance and monitoring of the organizational mailbox to ensure that all users receive timely support in response to their requests for assistance.
• Maintain and develop IT related procedures required to support the organization.
• Support also includes working with the organizations Information Assurance Officer (IAO) for achieving system accreditation.
• Provide recommendation to future IT needs of the organization.

To qualify, you will need:

• DOD Secret Security Clearance
• Three (3) years of professional IT experience.
• Requires a strong understanding of current Microsoft supported Windows operating systems.
• A working knowledge of Windows Active Directory is required.
• A working knowledge of current Security Technical Implementation Guides (STIGs) and Risk Management Framework (RMF).

Strategic Data Systems provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

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