Supervisory Medical Support Assistant - Beckley, United States - Department Of Veterans Affairs

Description

Summary

The Supervisory Medical Support Assistant (MSA) position at the Beckley VAMC in the Health Administration Service serves as the Supervisory Clerk for all Medical Support Assistant (MSA) staff and is a foundational role within the VHA Patient Aligned Care Team (PACT) initiative to include all interdisciplinary clinics and call centers that support the initiative.

Duties

The Supervisory MSA works collaboratively in an interdisciplinary coordinated care delivery model (i.e. PACT, Specialty, C&P and Call Center) and performs all related duties; customer service and other duties assigned for the proper and timely treatment of patients and assure appointment schedules are maintained by MSA staff for one or more outpatient clinics. He/she must assist with clinic access contingency plans by adjusting appointment times, location, or dates as well as shift patients to other healthcare providers as conflict with staffing and/or coverage occurs.

VA Careers - Medical Support Assistant:

VA Careers - Lead Medical Support Assistant:

Medical Support Assistant:

Beckley VA Medical Center is a Joint Commission accredited, complexity level II facility serving Veterans in 11 counties in southern West Virginia. The medical center opened its doors to Veterans on March 1, 1951, and today is a 25-bed general medical/surgical and 5-bed intensive care facility with a 50-bed community living center.

The community living center offers skilled nursing care, post-acute rehabilitation and restorative care, hospice, palliative care, and respite care for eligible Veterans.

Work Schedule: Monday - Friday 8:00 AM - 4:30 PM

Permanent Change of Station (Relocation Assistance): N/A

Telework: Not Available

Virtual: This is not a virtual position.

Functional Statement #: 00000

Permanent Change of Station (PCS): Not Authorized

Financial Disclosure Report: Not required