Front Desk Agent - Oklahoma City, OK
1 week ago

Job summary
We are seeking a friendly and professional Front Desk Agent to join our team.Provide exceptional customer service ensuring positive experiences throughout stays.
Responsibilities
- Greet guests upon arrival
- Manage check-in/out process while ensuring accuracy in guest information.
- Address guest inquiries about hotel services amenities local attractions handle reservations cancellations via phone email in-person requests maintain organized front desk area ensure supplies stocked collaborate housekeeping maintenance teams resolve complaints concerns promptly professionally uphold hotel policies procedures while maintaining confidentiality of guest information.
Job description
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