Parts Sales Counterperson - Charlotte, NC, United States - Hendrick Automotive Group

Description

Mercedes-Benz of NorthlakeLocation: 10725 Northlake Auto Plaza Blvd, Charlotte, North Carolina 28269 Summary: Responsible for selling parts to customers over-the-counter and providing necessary parts to the service department and body shop.

The Parts Counterperson is also responsible for placing special orders.
Assists customers in selecting and purchasing parts.
Places special orders for parts.
Dispenses parts to the service department and body shop.
Orders out-of-stock parts requested by customers.
Assists in taking inventory.
Maintains CSI at or above dealership standards.
Answers telephone promptly and consistent with dealership guidelines.
Participates in required training
Complies with Company policies and procedures
Observes all Federal, State, Local and Company safety rules and regulations in the performance of duties.
Reasonable accommodations may be made to enable individuals with medical conditions to perform the essential functions.
o Bachelor Degree

Field of Study/Work Experience:
Automotive


Desired Work Experience:
√ Working knowledge of automotive parts.


Computer Skills:
Intermediate skills in Microsoft Office products.

Intermediate ability and knowledge of the Parts portion of the Dealership Management System and other computer applications to support operations.

Scheduled shifts may include evening hours, weekends, and some holidays.
Duties are performed primarily at the parts counter and in the parts department. Work includes retrieving parts for customer purchase and moving throughout the parts, service, and body repair departments. Employee continuously interacts with customers and parts and service department employees.

Verbal and Writing Ability:
Have working knowledge of automotive parts.

Diversity is strength, and when we trust and respect one another we can work as a team to achieve at a high level.

Minorities, women, veterans, and individuals with disabilities are encouraged to apply.