- Regular, reliable, and predictable on-site attendance
- Comply with all applicable company policies, procedures, and patient protocols. Comply with all current government regulations and professional standards respecting patient care.
- Responsible to assist appropriate departments for resolution of account payables, repair and warranty work issues, training of staff on equipment, and assistance with bid proposals.
- Responsible to keep credit hours that are appropriate to renew licensure every other year.
- Handle calls regarding service and repair.
- Performs in home assessments on required patients accurately to ensure in the home use.
- Delivers and trains patient/caregiver on usage of equipment.
- Troubleshoots problems and initiates corrective action.
- Delivers equipment as required in accordance with industry standards and applicable governmental regulations including U.S. Department of Transportation (DOT) and U.S. Food and Drug Administration (FDA) guidelines.
- Report equipment hazards and/or products incidents as required in accordance with company policies and procedures.
- Educate patients in proper use and care of applicable equipment in a home setting. Get all appropriate delivery paperwork completed accurately.
- Document all information necessary to ensure reimbursement for all appropriate equipment, products, and services.
- Assume on-call responsibilities during non-business hours.
- Assist with inventory management including year-end inventory reporting.
- Responsible to receive all purchase orders.
- Process PAP paperwork daily according to Orthomotion Tech policies and procedures.
- Educate patients in proper use and care of PAP equipment, including fitting masks.
- Perform preventive maintenance on PAP equipment and enter into Brightree according to Orthomotion Tech policies and procedures.
- Assist in resolving patient equipment problems.
- Process all CPAP/BiPAP equipment returns according to Orthomotion Tech policies and procedures.
- Educate patients on PAP supplies and replacements guidelines.
- Document all information necessary to ensure reimbursement for all appropriate equipment, products, and services.
- Maintain PAP inventory for the designated branch and conduct monthly inventory counts according to Orthomotion Tech policies and procedures.
- Collect co-insurance payments due and arrange patient payment plans according to Orthomotion Tech policies and procedures.
- Schedule patients for PAP setups, new PAP supply, mask fittings/exchanges, etc. according to Orthomotion Tech policies and procedures.
- Assist walk-in patients with troubleshooting equipment, downloads, mask issues, pressure changes, general questions, etc.
- Assume on-call responsibilities during non-business hours on a rotating basis including:
- Handle calls regarding service and repair.
- Troubleshoots problems and initiates corrective action.
- Delivers and trains patient/caregiver on usage of equipment.
- Develop and maintain technical/working knowledge of current PAP/other products and services
- Delivers equipment as required in accordance with industry standards and applicable governmental regulations including U.S. Department of
- Transportation (DOT) and U.S. Food and Drug Administration (FDA) guidelines.
- Report equipment hazards and/or product incidents as required in accordance with Orthomotion Tech policies and procedures.
- Location coverage including, but not limited to, manage phone systems, assisting patients with order questions or needs, and assisting with intake process.
- Responsible to generate, review, and submit inventory reports for efficient overall company operation.
- All other duties as assigned.
- All other duties as assigned.
- Experience in home medical equipment field
- Courses pertaining to rehab
- Knowledge of all major insurance carrier reimbursement guidelines and eligibility for coverage by third party payers
- Outstanding communication and presentation skills, written and verbal
- Excellent analytical, reasoning and problem-solving skills
- Willingness to work a flexible schedule and travel as deemed necessary.
- Must carry personal liability car insurance with a minimum limit of $100,000.
- High level of attention to detail
- Positive influence on all employees
- Able to manage multiple priorities and close the loop when interrupted
- Courteous Customer Service (internally and externally)
- Must love helping People (both internally and externally)
- Able to demonstrate a high degree of passion and energy whilst maintaining a positive outlook.
- Must be able to pass required background checks and drug screenings
- Must have a valid drivers license with Class F endorsement and proof of clean driving record
- Driver's License and clean driving record (Required)
- 401(k)
- 401(k)
- Dental insurance
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
- Monday to Friday
- Clifton, IL: Relocate before starting work (Required)
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PAP Tech - Clifton, United States - Orthomotion Llc
3 weeks ago
Description
*Expectation of Work Hours/classification_Monday-Friday / Full- Time Hourly Non-Exempt & On-call as needed_
*General Expectations
Experience & Qualifications include:
Experience & Qualifications include:
While performing the duties of this position, employee may be required to stand for extended periods of time and must talk and hear.
Specific vision abilities required by this job include distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.
This position requires the ability to drive an automobile.Must be 21 years of age to comply with company auto insurance regulations.
_This description is a summary of the functions of this position. Other duties may be assigned as needed.
Baxter Management / Baxter DME / Protech Medical LLC reserves the right to review and adjust this job description as business needs dictate.
_License/Certification:
Work Location:
In person
Job Type:
Full-time
Pay:
$18.00 per hour
Benefits:
Schedule:
Ability to Relocate:
Work Location:
In person