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Alamo Ranger Communications Dispatcher - San Antonio, United States - Alamo Trust, Inc
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Description
Job Description
Job DescriptionPosition Description:ALAMO RANGER COMMUNICATIONS DISPATCHERFull-time position with benefits, including employer paid employee only medical, retirement match, paid holidays, PTO, Short Term Disability and more.$18 an hourAlamo Ranger dispatchers must answer non-emergency and emergency calls, which require recording information and informing Alamo Rangers, Law Enforcement agencies of an incident.
Alamo Rangers will be responsible for logging and the issuance of Visitor, Contractor, Alamo Employee badges while visiting or performing duties at the Alamo.
Dispatchers will posses the needed skills that often include typing official statements, assisting people who want to file complaints, and keeping general office records.
Dispatch duties will include monitoring the CCTV system and reporting incidents and dispatching Alamo Rangers to incidents that occur on the Alamo Grounds and Buildings.
DUTIES:
\tProvides visitor services by explaining Alamo regulations, responding to questions and requests, and ensuring safety within the Alamo.
\tPrepares security reports for management as needed.
\tMay provide first aid, cardiopulmonary resuscitation (CPR), or emergency assistance to visitors and Alamo employees.
\tInteracts with guests, large groups, community organizations, and VIP visitors.
\tMonitors CCTV and reports incidents to Alamo Rangers and Law Enforcement agencies.
\tPerforms related work as assigned by Alamo Ranger Administration.
Experience and Education
\tMinimum of three years prior military and or Law Enforcement experience
\tUsage of CCTV and Radio Communication
Knowledge, Skills, and Abilities
\tSkill in monitoring and assessing situations; in determining appropriate response; in the use of surveillance, monitoring, and detection equipment.
\tAbility to manage multiple priorities and coordinate parking assignments for employees.
\tAbility to work weekdays, weekends, nights, holidays and extended hours
\tTyping and filing, computer skills, Micro Soft Office and organizational skills
\tCommunication skills, this position requires to clearly communicate radio transmissions.
Registration, Certification, or Licensure:
\tRequires level II private security commission certification with the Texas Department of Public Safety (DPS) Private Security Bureau (PSB).
\tRequires First Aid, CPR and AED certification
\tRequires background investigation.
\tRequires successfully passing drug and alcohol screening.
\tRequires completing Emergency Dispatch Training as assigned
$ $18.00 Hourly