Lead Advanced Field Service Technician - McCalla, United States - Honeywell

Description

Join a team recognized for leadership, innovation and diversity

As a Lead Advanced Field Service Technician - Conveyor Service Technician here at Honeywell, you will have the opportunity to lead and manage a team of field service technicians, providing technical guidance and support for conveyor systems. Your expertise and leadership will drive the success of our field service operations, ensuring efficient and effective service delivery to our customers. As the Lead Advanced Field Service Technician - Conveyor Service Technician, your leadership, technical expertise, and commitment to customer satisfaction will have a direct impact on the success of our field service operations, the satisfaction of our customers, and the growth of the organization. Join us at Honeywell and make a difference in creating a safer, smarter, and more sustainable world.

You will report directly to our Field Service Manager. In this role, you will lead and manage a team of field service technicians, providing technical guidance and support for conveyor systems.
KEY RESPONSIBILITIES

• Lead and manage a team of field service technicians, providing technical guidance and support for conveyor systems

• Oversee field service operations, ensuring efficient and effective service delivery

• Assign and schedule field service technicians to meet customer demands and service level agreements

• Provide technical expertise and support for complex technical issues, both remotely and on-site

• Collaborate with cross-functional teams to develop and implement solutions for customer needs

• Conduct training sessions for field service technicians and customers

• Stay updated with industry trends and advancements, and provide recommendations for improvement

• Ensure compliance with company policies, procedures, and regulatory requirements
YOU MUST HAVE

• High School Diploma, or equivalent. Some experience in the field.

WE VALUE

• Previous industry experience
• Previous technical/installation experience
• Previous customer service experience
• Good written and oral communication
• Ability to follow instructions and identify mistakes
• Bachelor degree or technical/professional certificate
• Good presentation skills

Additional Information

• JOB ID: req445203
• Category: Customer Experience
• Location: 6400 Jefferson Metro Pkwy,McCalla,Alabama,35111,United States
• Nonexempt

Engineering (GLOBAL)

Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.