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Plano

    Workforce Management Analyst - Plano, United States - Fortune 500 companies

    Fortune 500 companies
    Fortune 500 companies Plano, United States

    5 days ago

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    Description

    UKG Dimensions - Configuration Senior Analyst (Timekeeper) / Workforce Management Analyst / HR Configuration Specialist

    Read the overview of this opportunity to understand what skills, including and relevant soft skills and software package proficiencies, are required.
    • Job Location: Plano, Texas
    • Job Duration: Full Time / Hybrid

    ** NO SPONSORSHIP FROM THE CLIENT**

    Job Description

    Overview

    Hands-on design, configuration, and support of workforce dimensions, including pay rules, accruals, function access, web/mobile navigators, data views, attestation, reporting, and device administration.

    Responsibilities

    • Upgrade existing UKG implementations from lower versions to a more compatible and recent version. Overall, understanding the UKG solution is a must for successfully upgrading and deploying the solution.
    • Work closely with the configuration manager, system integration partner, and internal/external stakeholders to create requirements and design complex solutions in Workforce Dimensions (WFD).
    • Serve as a configuration and subject matter expert on the Workforce Dimensions (WFD) platform including, but not limited to pay rules, accruals, function and display access, web/mobile navigators, attestation, data views, reporting, and device management.
    • Provide impact analysis relating to new requests, unit and system integration testing, user acceptance test support, and ongoing support for existing processes built in WFC.
    • Ability to solve complex data issues.
    • Display initiative, self-motivation and deliver high quality work while at the same time, meeting all deadlines for both internal and external customers.
    • Support and maintain applications within the production environment, including working with end users and others within IT to troubleshoot and identify the root cause of issues.
    • Maintain technical documentation with all the technical details and proper visual diagrams (Flowcharts, Diagram and layouts) for ease of understanding.
    • Analyze production issues to determine the source of the problem and recommend solutions.
    • Assist in configuration reviews, deployments, and knowledge transfer sessions with stakeholders and the DEV/SEC/OPS sustain team.

    Qualifications

    • Administration/application experience designing, configuring, deploying, and maintaining in UKG-Workforce Central V8.1 includes but is not limited to, pay rules, accruals, function and display access, web/mobile navigators, attestation, data views, workflow notifications, reporting, and device management.
    • Experience working with cloud solutions.

    Mandatory Technical Skills:

    • Prior experience with HRIS and payroll systems.
    • Experience administering and troubleshooting InTouch 9000/9100 devices (configuration, firmware upgrades, recalibration, initialization, etc.).
    • Ability to analyze data and system concerns by applying analytical skills efficiently communicating findings, and designing solutions using Excel, Word, PowerPoint, or other tools.
    • Experience working with cloud solutions.
    • Builds knowledge of the organization, processes, and customers.

    Mandatory Non-Technical Skills:

    • Should have a sound or general understanding of project management activities and methodologies.
    • Works well under guidance and direction.
    • Knowledgeable and experienced within their own functional discipline or business unit, and willing to learn and expand.
    • Experience working with third-party resources and vendors.
    • Strong written and verbal communication skills.
    • Ability to communicate with various teams, various business units directly or indirectly, and IT users, ability to listen to end-user requirements and take appropriate action based on guidelines; problem-solver.
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