Patient Access Supervisor, Premier ER - Waco
3 weeks ago

Job summary
The Patient Access Supervisor displays leadership skills to lead a wide range of duties in support of Front Desk Receptionist Team efficiencies which may include but not limited to; driving team performance accountability, lead patient access team daily operations, collaborates with others in process and operational excellence.Responsibilities
- Provide direct supervision and leadership oversight of Patient Access Leads and front office staff, including hiring recommendations, performance management, corrective action, and time & attendance administration in accordance with company policy and leadership approval requirements.
- Analyze Patient Access performance metrics (Callbacks, Bedside,NPS,RQA etc.), identify trends,and implement staffing or process adjustments in partnership with leadership.
Job description
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