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- Maintains a positive attitude in a potentially stressful, visible job environment.
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- Keeps printed materials up to date and available.
- Answers and directs all incoming telephone calls in a friendly and professional manner including calls for management staff.
- Assists the Member Advisors in their absence by offering facility tours/contacting the correct person to do so, assisting with membership sales, and explaining various membership opportunities to prospective members and guests.
- Handles incoming money and balances daily receipts.
- Contacts Emergency Services or Manager On Duty for any emergency situations.
- Other duties as assigned by supervisor.
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Member Relations - Fargo, United States - FAMILY WELLNESS LLC
Description
Job Type
Part-time
Description
Hours: Weekday evenings and every other weekend
Position Purpose:
This position is responsible for providing excellent customer service to members, guests, and co-workers while answering telephone calls, scanning membership cards, and assisting members with reservations for the courts and current programs. Responsible for the distribution of questions and requests to the management staff.
JOB SPECIFIC COMPETENCIES
Education, Experience, & Skills (Minimum Requirement):
High School diploma or GED equivalent required.
Licensure/Certification Requirement(s):
CPR/AED and First Aid certification required upon hire or obtained within three (3) months of hire.
Salary Description
$ $17.23 / hour