- Respond to internal and external customer inquiries in a timely, professional & courteous manner
- Identify proper product solution for customer under the guidance of the Store Manager
- Address customer issues and resolve under the guidance of the Store Manager
- Use the Colliflower's Vision and Guiding Principles in handling all customer interactions
- Provide potential sale leads and information to Store Manager; actively participate in customer capture programs
- Start and engage in Colliflower's internal training programs within three months of start date
- Actively promote all company products and services
- Assemble product and crimp hoses to manufacturer's recommendation under guidance of the Store Manager
- Assist Store Manager with waste and cost reduction
- Perform duties related to maintaining a safe, organized, and clean store
- Assist Store Manager with routine facility maintenance
- Handle deliveries, unpack product, stock and cleans shelves
- Perform inventory projects as directed by Store Manager
- Track inventory and order product
- Maintain product displays
- Perform shipping/receiving duties
- Process sales transactions
- Assist Store Manager with recording transactions related to invoices, stock transfers, and inventory levels
- Consistently and accurately complete timecard
- Ensure that intellectual property is confidential, maintained, and secure
- Perform other duties as required by Store Manager or Regional Support Manager
- Possess good customer service skills
- Possess proficient oral and written communication skills
- Have a mechanical aptitude
- Possess a quality work ethic
- Possess proficient organizational skills
- Possess proficient math skills; ability to read and interpret tape measure and know/learn metrics
- Must be able to lift, push & pull up to 150lbs
- Regularly required to stand, walk, bend, stoop, kneel, reach, push, pull, and climb
- Manual dexterity required to operate machinery and tools
- Work performed in a workshop environment
- Routinely uses standard office equipment (i.e.: computers, phones, fax machines) as well as hand and power tools (i.e.: hose saws, pliers, box cutters, tape measure, and crimping machine)
- Exposed to several elements but with none present to the extent of being disagreeable (i.e.: noise from equipment and occasional odor that comes from cutting rubber hose)
- Exceed the expectations
- Always do the right thing
- Solve every problem with the best solution available
- Grow smart, continuously improve and add value
- Offer employees rewarding careers
- Ensure that every contact with Colliflower is a positive experience.
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Store Manager Trainee - Winchester, United States - Colliflower Inc
Description
Job Description
Job DescriptionColliflower Inc., a leading Parker Hannifin distributor of hoses and fittings has an immediate opening for a Store Manager Trainee in our Winchester, VA location. The hours of this position are Monday-Friday, 7:30AM-5:00PM. Local travel and reliable transportation required.
Colliflower has been in business since 1951 and has an excellent reputation for providing excellent customer service and high qualilty hose conveyance products. Colliflower fabricates and sells a wide variety of fluid connector products including hydraulic and pneumatic hoses, metric, tube, and brass fittings, quick couplings, adapters, and accessories.
This position is an excellent opportunity to learn the fluid connector business and Colliflower's operations. Education and training will include business operations, customer service, inventory, sales, product, hose assembly, facility management and other areas of a Colliflower store. Training for this position will take place in different store and hub locations to meet the developmental needs of the role.
Responsibilities and Accountabilities
Customer Service
Hose Assembly & Facility Management
Inventory& Product Management
Administration
Qualifications and Skills
Physical Requirements
Work Environment
Colliflower offers a Total Compensation package including: Competitive pay, Medical, Vision, Dental, 401k, Life Insurance, LTD, AD&D, Flexible Spending Accounts, Paid Vacations, Holidays, Discounts, and More
Colliflower's Vision- To be the Best Fluid Connector Distributor in the World. Every day we strive to:
Visit us on our website at to learn more about our company, product line and store locations. "exceeding the expectations" since 1951
Job Type: Full-time
Colliflower, is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Applicants can view postings by clicking the links: E-Verify & Right to Work | Equal Employment Opportunity | Family Medical Leave Act | Employee Polygraph Protection Act
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