Customer Service Representative - Corona, United States - Kinetic Personnel Group, Inc

Description

Kinetic Personnel Group partners with a variety of organizations across Manufacturing and Service Organizations to recruit for

Customer Service Professionals:
On a Day-to-Day Basis, a

Customer Service Representative Will:
Responsibilities:

• Serve as the front line representative for the organization's brand or services , addressing customer inquiries, concerns, and requests via phone or email.
• Provide accurate and timely information about products, services, and contracts.
• Assist customers in resolving issues, troubleshooting, and ensuring a positive resolution to their inquiries.
• Maintain a high level of professionalism and empathy while handling customer interactions.
• Document customer interactions and feedback, contributing to ongoing process improvements and product enhancements.
• Collaborate with cross functional teams to escalate and resolve complex customer cases.

Pay range based on experience:
$22 - $25 per hour40+ hours per week, Monday to FridayQualifications:

• 3-5 years of Previous customer service experience within Manufacturing or Service Organizations
• Excellent communication skills: verbal is necessary.
• Strong problem
• solving abilities and a proactive attitude.
• Patience and empathy when dealing with customer concerns.
• Ability to multitask and work in a fast
• paced environment.

We look forward to working with you Please submit your resume today.
KPG TeamMeet Your RecruiterCarolina Martinez#J-18808-Ljbffr