Client Service Specialist - Traverse City, United States - Spire America Holdings Inc

Description

Are you looking to work on a team in a fun, positive environment? Are you looking to work with a company who believes in a career path for their team members to keep them challenged and encourages professional growth? Are you looking for a full time position with excellent benefits?If your answers are yes, our Client Service Team is looking for youAs a member of our close-knit Client Service Team, you become the backbone of our independent insurance agency.

If you're passionate about helping people, thrive in a fast-paced environment, and excel at building lasting client relationships, we want to hear from you Take the next step in your career and be part of our success story.

WHAT YOU'LL DOYou'll be the friendly voice that answers all inbound calls from our valued clients. This will allow you to be Client Service Team answers all inbound callsProcess client payments Gather quote information and assign Counsel clients on various insurance questionsManage glass and tow claims Process mortgagee changesProcess endorsements and verify accuracyUpdate client information Issue auto ID cardsPrepare and distribute policy documents at clients' requestProvide support to producers and account managers as needed Additional projects and responsibilities may be assigned Develop and maintain close working relationship with teamStrengthen client relationships through engagementAnd more - because at Top O' Michigan, every day brings new challenges and opportunitiesWHAT YOU'LL BRING - KNOWLEDGE, SKILLS & ABILITIES A passion for helping people and providing exceptional servicePossess a genuine willingness to learn; be intuitive, resourceful and coachable Possess an upbeat, positive and enthusiastic attitude Excellent communication/interpersonal skills Confident, self-starter who works well independently Must have ability to multi-task Career minded vision Proficient with technology and comfortable learning new software

Microsoft Office Suite:
Outlook, Word, Excel & PowerPointCurrent Michigan insurance license is a plus, but not a must; we will help you get licensedTRAINING & EXPERIENCE High School Diploma or equivalent Ability to work 40 hours per weekWHY YOU'LL LOVE WORKING WITH USCompetitive pay and benefits packageOpportunities for growth and advancementA supportive and collaborative team environmentOngoing training and development opportunitiesThe chance to make a real difference in the lives of our clients