Workforce Development Program Manager - Los Angeles, United States - COPE Health Solutions

Description

The Program Manager

independently maintains

the day-to-day operations

at one of

our Health Scholar sites

, located within one of our hospital or ambulatory care center clients

.

The Program Manager serves as a vital link between

Health Scholar

program participants

, our internal team,

and the client

,

ensuring

program operations run smoothly

.

The

ideal candidate has the adaptability and enthusiasm to excel across a wide range of responsibilities, from ensuring Scholars have an excellent program experience, to maintaining and exceeding student recruitment goals,

and

building strong relationships with our hospital and health system client executives.

This position is a fantastic opportunity for those interested in the intersection of health care delivery, student mentorship, and program administration.

To hear one of our

Program Managers

speak about the

Health Scholar

program in more detail, you can watch a brief video produced by one of our hospital clients here:

.
FLSA Status
Exempt
Salary Range
$66,560

$73,000
Reports To
Regional Manager
Direct Reports
None
Location
Woodland Hills, CA (onsite)
Travel
Up to 40%
Work Type
Regular
Schedule
Full Time

Position Description:
Actively recruit

and ensure a strong pipeline of

diverse Health Scholar candidates on an ongoing basis by attending recruitment events such as fa

irs and presentations,

cultivating relationships with campus career centers, professors, counselors and others

, engaging student organizations through presentations,

flyering

and other potential opportunities
Provide direct supervision

to

p

rogram

participants

(typically ,

as the sole Program Manager at

client site

, including providing mentorship, coaching and professional development opportunities
Manage and actively improve or implement

on-site program operations

at

c

lient site

,


including:
quarterly training

for scholars

, departmental operations,

scholar recruitment activities

, facilitating meetings and professional development workshops,

and

major proj

ects such as seasonal programs
Build and manage relationships with key

hospital

client executives and staff to ensure

ongoing success

of current programs

and future growth through regular meetings, committees, daily rounding
Conduct quantitative and qualitative analyses on program metrics to effectively report service line impact, risks to clients, and to identify opportunities demonstrate value to client partner
Plan for future client

growth by

raising

opportunities for opening additional clinical and administrative departments for parti

cipant rotations with client

executives

, as appropriate
Engage with Account Principal and other team members to identify and pursue opportunities to add value to client through value

based payment, popul

ation health management, PMO, Process Improvement

or other

services offered by our firm
Support firm wide business development through activities such as participating in market research or contributing to an article or other BD collateral
Proactively identi

fy and mitigate risks

by

addressing

complaints or concerns from clients, staff and/or program participants.

Risks may include


HIPAA
issues

, compliance, background checks, policy violations and more. Elevate high risk complaints or concerns to management
As time and program performance allow, engage as a billable team member for consulting projects engaged with the client
Display sound judgement, professionalism, and strong conflict-resolution skills, modeling these behaviors for our program participants
Ensure compliance with all local, state and federal regulations, client site-specific policies and ethical standards
Carry out all other responsibilities, tasks and projects as assigned

Qualifications:
B

achelor's

d

egree

and 1-2

years of

work

ex

perience

strongly preferred
Passion for student teaching, mentoring and development
Strong project and people management skills

; experience managing large group strongly preferred
Recruitment experience preferred

; comfortable recruiting and networking is required
Experience and interest in health care a plus
Excellent interpersonal, oral and written communication skills
A

ble to work well independently

; the role requires you to work directly at the client site as the sole Program Manager
Available to participate in regional trainings that occur during the evenings

and on some weekends (typically 1-2 weekends every month)
Ability to travel to corporate office in downtown Los Angeles

occasionally
Proficient in Microsoft Office programs (Outlook, Word, Excel, PowerPoint and Visio)

Benefits:

As a firm passionate about health care, we're deeply committed to the health and wellness of our own team members.

We offer comprehensive, affordable insurance plans for our team and their families, and a host of other unique benefits, such as a yearly stipend for wellness-related activities, and a paid parental leave program.

You can learn more about our benefits offerings here:

.

What We Do:

COPE Health Solutions is a national tech-enabled services firm, with a population health management analytics software solution Analytics for Risk Contracting (ARC), collaboratively implementing proven products with payer and provider clients to power success in risk arrangements and development of the future workforce.

Our multidisciplinary team provides payers and providers with the experience, capabilities and tools needed to plan for, design, implement and support strategy development and execution.

We are driven by our passion to help transform health care delivery, align financial incentives to support population health management and build the workforce needed for value-based care.

To Apply:
To apply for this position

,

or to view all available positions

, visit us at

.

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