Front Office/Secretary - Beverly Hills, United States - Beverly Hills Gymnastics Center

Description

Job Description

Job DescriptionPosition open now and is available immediately.

Are you are person who is bi-lingual in Spanish with excellent verbal communication skills? Be part of a caring, high caliber, high volume sports based children's activity center school in Beverly Hills This opportunity is excellent for someone looking to position themselves permanently in the field of quality customer service and mid level school management. We are a (Non-profit) school with over 42 years' experience of successfully serving a large school student body with a high volume office is seeking a very dedicated individual who would like to implement a long term position at a long standing organization within the 5013 community. This position is a wonderful opportunity for someone who enjoys working with students, staff, outside agencies and families with a "can do" attitude.

Responsibilities include: greeting students, staff, and visitors and answering phones. In addition, they will assist with attendance record keeping, compiling student and staff files, monitoring records for billing, coordinating accounts and collections, phone calls, filing, staff support and all general duties that is needed for office support. We are looking for someone who is competent, works with
various personalities through the parent/customer, co-worker, and adolescent/child and is able to critically think and execute an important plan of action within any working environment while completing allocated tasks provided by supervisor. Excellent organizational skills, and who wants to be part of changing the lives of children, families and the community. This position is available immediately.

● Spanish Speaking Preferred with excellent English and multi linguistic skills to cater to both American and Hispanic client demographics
● Heavy phone lines and knowledge of basic phone systems
● Help in front office and gift-shop as needed
● Help with payments and collections as needed
● Personally assist Office Manager Executive Director
● Verify contacts, account receivables, and deal with outstanding balances/collection, owes list, etc.
● Class schedules, attendance, wait lists, class additions/cancellation, instructor scheduling, combining classes, report itemizations, etc.
● Update Class Attendance Rosters with Teachers, Master Class Boards, consolidate functions to maximize school resources through class counts.
● Pro-Shop orders, supply re-fill, inventory reports
● Update class sheets, forms, progress reports, and evaluation forms, meet forms, b-day forms, evaluation forms, payroll forms, all forms in all capacities and schedules
● Verify Payroll and all private lessons through printed and digital controlled video school monitor system
● Check all message extensions daily Partner ACS voicemail system
● Call all reminder appointments, and past due student accounts daily through proprietary school student management software.
Experience with excel is a plus
● Handle any problems that should arise in the gym, enforce school policies, and take initiatives on resolution.
● Critical Thinking, Expertise in Math, Sales, Customer Service, Friendly and Positive Demeanor a MUST
● Assist with all school related functions, promotional materials/products and special events
● Email marketing, digital and social media management experience is a huge plus in both English and Spanish demographics.
● Stay professional and responsible. You are the mirror of the organization

QUALIFICATIONS:

• Bi-lingual in Spanish is preferred
• Superior communication skills/customer service skills
• Ability to manage contacts with parents, relatives and outside professionals
• Data Entry Experience
• Good knowledge of computers, primarily word and excel excellent organizational skills
• Someone who is a team player and an independent thinker and worker
• Bachelor's degree preferred
• Some secretarial experience, in a school would be a plus
• Self-starter with an ornate ability to function in a high pace fast environment
• Equivalent to a Master's degree in Child Development or Early Childhood Education.
• Equivalent to five years of full-time experience teaching young children in a group setting which includes one year of administrative experience that provides the required knowledge and abilities listed.
• Meets State of California health standards for employment in a licensed
  Children's Center, including negative TB test.
• THE SELECTED CANDIDATE MUST PASS A FINGERPRINT CLEARANCE.

DUTIES: Under general supervision, develops and administers the instructional program and fiscal resources of the Children's Center. Assumes formal administrative responsibility for the overall operation of the program; provides leadership in the day-to-day management of the child development program; conducts the business affairs; provides leadership in planning and directing the program workforce including the instructional support staff; performs as the Administrative, Clerical and Communicative Front Office leader; provides
leadership in integrating the philosophy and goals of the child development program with the developmental needs of the children; provides for the health, safety needs of the children as well as the social service needs of the family; maintains rapport with the children's parents; establishes and maintains open lines of communication with the campus and local community; assesses organizational performance; plans for short and long term programmatic and financial development; and ensures collections and accounts payable Performs other duties as assigned.

● Location: Beverly Hills
● Compensation: $16-$23 hourly or based on experience
There is room to grow