business operations manager - Little Rock, United States - Arkansas Government Job

Description

BUSINESS OPERATIONS MANAGER

Date: May 28, 2024

Req ID: 40225

Location:

Little Rock, AR, US, 72202

Category: AR ECONOMIC DEVELOPMENT COMM

Anticipated Starting Salary: 45,009.95

Position Summary

The Business Operations Manager will function as the Office Manager. The Office Manager is responsible for leading the functional and administrative operations of the agency, providing administrative support to the Executive Director, and serves as Secretary to the 16-member, Governor appointed Economic Development Council.

Education and Professional Work Experience

Minimum Qualifications

The formal education equivalent of a bachelors degree in general business, business administration, public administration, organizational development, or a related field; plus five years of experience in business operations and administration; including two years in a supervisory or leadership capacity.

Preferred Qualification

The formal education equivalent of a bachelors degree in business administration, office administration, communications, public relations, or a related field; plus, two years of experience in office or program administration, public relations, or a related field, including one year in a supervisory or leadership capacity.

Knowledge of supervisory practices and procedures.

Knowledge of the operation of a professional services office.

Knowledge of administrative and office management.

Ability to supervise a medium-sized administrative support staff.

Ability to develop and implement office policies and procedures

Ability to prepare financial and statistical reports. Skill in Microsoft Office.

Knowledge, Skills, and Abilities

Knowledge of state and federal laws, rules and regulations related to financial operations and practices. Knowledge of board or agency programs, policies, and procedures.

Knowledge of the principles and practices of human resource and organizational management.

Knowledge of planning, monitoring, and evaluation techniques.

Ability to interpret and apply related laws, rules and regulations.

Ability to develop internal guidelines, evaluate fiscal and human resource operations, and recommend or implement corrective actions.

Ability to prepare and present verbal and written information and reports.

Ability to plan, organize and oversee the work of subordinates.

Job Responsibilities and Expected Results

Leading AEDCs administrative functions. Duties include but are not limited to 1) Collaborating with all colleagues across the agency on special projects 2) Ensuring coverage of incoming calls to the main line by taking the calls or working out a plan to have other colleagues cover incoming calls. 3) Training colleagues on best practices for answering and transferring phone calls; 4) Serving as the primary point of contact for ordering and organizing office supplies; 5) Serving as the primary point of contact for coordinating with building services, mail delivery, etc.

Providing administrative/program support to the Executive Director. Duties include but are not limited to: 1) screening incoming phone calls; 2) managing the Executive Directors calendar by scheduling appointments, meetings, conference calls and trips; 3) assisting the Executive Director with data entry, filing, and research to support meetings; 4) creating travel itineraries, meeting agendas and response correspondence; 5) coordinating meeting logistics; 6) assist with formatting of documents and presentations; 7) preparing TR-1 and expense reports for the Executive Director; 8) coordinating mailings; 9) working with Division Directors to prepare weekly reports.

Providing administrative support for the Arkansas Economic Development Council duties include but are not limited to: 1) Preparing the monthly commission report for the commission meeting; 2) creating, assembling and packaging meeting material for AEDC Council members; 3) developing meeting agendas; 4) attending all AEDC Council meetings (may include occasional overnight travel); 5) working with local officials to organize and plan each AEDC Council meeting; 6) making hotel accommodations for AEDC Council members; 7) serving as Secretary to the AEDC Council by recording, transcribing, printing and distributing meeting minutes.

Performing other duties as assigned. Other duties may not necessarily be assigned. We are looking for a leader that can promote AEDCs workplace culture as a disciplined, organized environment, but one that is also very enjoyable to be a part of. These other duties may include organizing team building events and making recommendations on the image of the agency (artwork, furniture arrangements, how guests are greeted, etc.).

Key Business Processes/Duties

+ Leading AEDCs administrative functions, including supervisory duties.

+ Providing administrative/program support to the Executive Director.

+ Providing administrative support for the Arkansas Economic Development Council.

+ Other duties as assigned.

Position Information

Class Code: A116C

Grade: GS08

FLSA Status: EXEMPT

Salary Range: $45, $65,265.00

Summary

The Business Operations Manager is responsible for fiscal and human resource activities of a board or agency. This position is governed by state and federal laws and agency/institution policy.

Functions

Supervises a small to medium sized staff by interviewing and submitting recommendations for hiring, disciplinary actions, or firing, providing training opportunities, assigning and reviewing work, and evaluating the performance of incumbents. Participates in the establishment of goals, objectives, and short and long-range planning related to the financial and human resource responsibilities of the board or agency. Develops, disseminates and interprets internal financial and human resource policies and procedures based on state and federal law, policies and procedures. Provides technical assistance and guidance to internal/external agency contacts, legislators, vendors, and customers by researching and interpreting applicable federal and state laws. Coordinates the maintenance of agency fiscal and human resource records and ensures both remain in compliance with applicable federal and state laws, agency policies and applicable standards. Performs other duties as assigned.

Dimensions

None

Knowledge, Skills and Abilities

Knowledge of state and federal laws, rules and regulations related to financial operations and practices. Knowledge of board or agency programs, policies, and procedures. Knowledge of the principles and practices of human resource and organizational management. Knowledge of planning, monitoring, and evaluation techniques. Ability to interpret and apply related laws, rules and regulations. Ability to develop internal guidelines, evaluate fiscal and human resource operations, and recommend or implement corrective actions. Ability to prepare and present verbal and written information and reports. Ability to plan, organize and oversee the work of subordinates.

Minimum Qualifications

The formal education equivalent of a bachelor's degree in general business, business administration, public administration, organizational development, or a related field; plus five years of experience in business operations and administration; including two years in a supervisory or leadership capacity. Additional requirements determined by the agency for recruiting purposes require review and approval by the Office of Personnel Management. OTHER JOB RELATED EDUCATION AND/OR EXPERIENCE MAY BE SUBSTITUTED FOR ALL OR PART OF THESE BASIC REQUIREMENTS, EXCEPT FOR CERTIFICATION OR LICENSURE REQUIREMENTS, UPON APPROVAL OF THE QUALIFICATIONS REVIEW COMMITTEE.

Licenses

None

Nearest Major Market:Little Rock