Manager Customer Operations - Rancho Cordova

Only for registered members Rancho Cordova, United States

1 day ago

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$71,400 - $149,500 (USD)

Job summary

As a key role in the Customer Operations leadership team, the Customer Operations Manager is responsible for the day-to-day operations of inbound contact center.
This includes driving strategic operational goals, ensuring the team meets or exceeds service KPI's, identifying opportunities for improved process or customer experience, and mentoring, coaching and developing the team.


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