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Plano

    Maintenance Director - Plano, United States - CWS Apartment Homes

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    Description

    CWS Purpose:
    "Enhancing Lives the CWS Way"


    CWS Values:
    Honoring Our Word

    Do what you say you will do.


    • Employ thoughtful and careful consideration when making a commitment.
    • Take ownership of your commitment.
    • Follow through on promises consistently.
    Ethical Dealings are Paramount

    Do the right thing all the time, every time.


    • Be open and honest in all situations, especially when it's difficult to be so.
    • Respect confidentiality and protect privacy.
    • Put other employees, residents, and investors before yourself.
    • Charge fair and appropriate fees to our investors.
    A Respect for People

    Treat others the way you want to be treated.


    • Use honest, thoughtful, and specific communication.
    • Be responsible for how you are heard.
    • Be transparent and inclusive.
    • Share information timely and consistently.
    • Have empathy - search for the truth and be intentionally slow to understand.
    Requirement for Profitability and Sustainability

    Bring value to our employees, residents and investors in a company designed for the long term.


    • Promote mindful spending.
    • Be efficient.
    • Be forward thinking.
    • Grow with courage.
    • Be team oriented.
    A Demand for Excellence with a Sense of Urgency

    Be intentional. Be accurate. Be timely. CARE.


    • Go above and beyond.
    • Get after it.
    • Hold yourself and each other accountable.
    • Inspect what you expect.
    • Communicate what matters most.
    • Delight the customer.
    • CWS Values: You will embrace our core values and set an example to the team by demonstrating these values on a daily basis.
    • Make safety a top priority Ensure that the health, well-being, and safety of our team members, residents, contractors, and yourself is foremost in mind in conducting any and all business activities.
    What's Your Purpose?

    Lead | Enhance | Resolve

    What You Will Do


    As a Maintenance Director, you will effectively lead a maintenance team and actively participate in the maintenance of the physical condition of the entire community while promoting resident satisfaction.


    The ideal candidate should possess the following:

    • Leadership: You will facilitate a high performing team through frequent communication and coaching of diverse skillsets to ensure property success.
    • Quality Control: You will provide feedback to the team on their work, and aren't afraid to roll up your sleeves to help with work orders and projects.
    • Expense Management: You will review and analyze the property budget to ensure expenses are maintained within guidelines.
    • CWS Values: You will embrace our core values and set an example to the team by demonstrating these values on a daily basis.
    What Your Day Consists Of


    • Lead maintenance team members
    • Embrace, engage, motivate and train team members
    • Prepare make-ready apartments
    • Complete service requests
    • Maintain inventory and shop organization
    • Perform common area maintenance
    • Lead preventative maintenance program
    • Participate in resident satisfaction programs
    • Communicate with customers, residents, investors, vendors, leadership, and CWS team members
    • Lead and participate in the CWS Risk Management and Safety Programs
    What You Bring To Us


    • High school diploma or GED (required)
    • Yardi software experience (preferred)
    • Microsoft Office and Outlook software experience (required)
    • EPA, HVAC I & II, CPO and local certifications (required)
    • Minimum 2- 4 years previous full-time work experience in apartment maintenance, or a trade that requires extensive knowledge of electricity, plumbing, carpentry, painting, and HVAC (required)
    • Possess a valid driver's license and current automobile insurance (required)
    • Own a basic set of hand tools (required)
    • Able to read service requests, schedules, and regularly converse with team members, residents, and vendors in English
    • Basic computer skills
    • Able to adhere to company policies, procedures, and practices
    • Able to establish and maintain effective working relationships
    • Able to maintain a professional and ethical atmosphere
    • Possess supervisory/managerial skills
    • Able to perform work responsibilities at locations other than "home" property
    • Able to travel within major metropolitan areas and may be required to attend company functions in other cities
    • Able to respond to emergency calls outside of normal business hours


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