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Technical Support Engineer - Chesterfield, United States - Dupont
Description
En DuPont, trabajamos en cosas que importan, ya sea en proporcionar agua limpia a más de mil millones de personas en el planeta, producir materiales esenciales en los dispositivos tecnológicos cotidianos (desde smartphones hasta vehículos eléctricos) o proteger a los trabajadores de todo el mundo.
Si deseas ser parte de una empresa multindustrial líder que ofrece soluciones sostenibles que aportan un valor y una finalidad reales, una empresa con espíritu de colaboración en la que se valora la diversidad de pensamiento y donde existe la creencia de que se trabaja mejor cuando se trabaja en equipo, DuPont es tu empresa.
¿POR QUÉ TRABAJAR EN DUPONT?
Nuestro objetivo es empoderar al mundo con innovaciones esenciales para crecer. Trabajamos en cosas que importan.
Tendrás la oportunidad de trazar tu camino, ponerte retos y adquirir nuevas capacidades para desarrollar una carrera profesional gratificante y enriquecedora.
Recompensamos a los empleados con una remuneración competitiva e incentivos para reconocer sus habilidades, competencias y contribuciones a los resultados del negocio.
Vive la experiencia de un entorno colaborativo en el que se celebra el trabajo en equipo con una flexibilidad que mejora el equilibrio y una atmósfera inclusiva que acoge a todos.
Conoce nuestra finalidad y hazla tuya mediante la aportación de innovaciones al mercado para mejorar el mundo, comparte un compromiso con la sostenibilidad para mejorar nuestro planeta y retribuye a las comunidades en las que trabajamos y vivimos.
Under direct supervision, provide technical information and guidance in the selling of assigned products working directly with both customers and internal departments.
Your Key Responsibilities:
Provide technical support and guidance to customer inquiries ensuring that proposed designs align with the manufacturing site capabilities. Follow up with customer technical requests as needed.
Field general questions about Laird products and services. Be able to confidently address customer questions, general product capabilities, specifications, part numbers and general application guidelines.
Interview customers to collect complete information regarding the technical requirements for their application.
Consult with other subject matter experts within the organization when discussing more difficult applications to ensure the best solution is selected.
Provide new product opportunities as discovered by dealing with customer issues with a view to patent such products or ideas.
Utilize all product offerings, providing insightful and detailed design solutions. Present design solutions to customer utilizing solid model design techniques during presentation.
Provide pricing to customer's based on quoting guidelines.
Keep work skills current to ensure Laird competitiveness in a dynamic global business environment. May require some travel to customer sites required providing design specific solutions.
Adheres to quality and safety systems or maintenance of quality and safety standards.
Your Qualification Profile:
Bachelor's Degree in Engineering or a related technical field
Experience/knowledge in manufacturing processes preferred
Up to 2 years of experience in electronics hardware applications; preferably with electromechanical components.
Excellent time management and organizational skills
Ability to absorb product knowledge of all Laird products
Ability to conduct a needs assessment to determine accurate understanding of customer needs
Good communication skills, both oral and written
Attention to detail a must
Strong analytical and problem solving skills
DuPont ofrece igualdad de oportunidades.
Se tendrá en consideración a los solicitantes cualificados sin importar la raza, el color de piel, la religión, la religión, el sexo, la orientación sexual, la identidad de género, el estado civil, la nacionalidad, la edad, la condición de veterano, la discapacidad o cualquier otro colectivo protegido.
Si necesita alguna ayuda razonable para buscar o solicitar un puesto, visite nuestra página de accesibilidad para consultar la información de contacto
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