CSR1-CallCenter - Burlington
Only for registered members Burlington, United States
1 week ago
Job Summary
Answer incoming calls from consumers including the general public, prospective enrollees and people assisting enrollees or acting on their behalf in accordance with all performance standards,policy and procedures,- Track and document all inquiries using the applicable systems.
- Answer incoming calls from consumers and providers requesting information about the Medicaid Newborn process,GKC,and/or Presumptive Eligibility for children.
- Complete associated tasks according to the established guidelines.
Job description
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