Automotive Parts Specialist - Riverside, United States - TeleTech Holdings, Inc.

Description

Be the spark that brightens days and ignite your career with TTEC's award-winning employment experience. As an

Automotive Parts Specialist in Riverside, CA

you'll be a part of bringing humanity to business. #experienceTTEC
Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work certification in the United States says it all
What You'll be Doing

Do you have a passion for helping others and giving them peace of mind? Whether it's getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you'll be the difference between their customer experience being just average or an exceptional one.

During a Typical Day, You'll
Order parts and provide order status as needed
Provide backordered item ETA
Help customers with order cancelation
Provide parts Pricing
Place outbound phone calls to dealerships to follow up on recent inquiries
What You Bring to the Role
Minimum of 2 years' experience as an automotive parts specialist
Thorough knowledge of automobile mechanical and electronic functions
Excellent computer skills
Ability to multi-task
Excellent communication skills
Able to lift 50 lbs and be up on your feet for extended periods of time
What You Can Expect
Supportive of your career and professional development
An inclusive culture and community minded organization where giving back is encouraged
A global team of curious lifelong learners guided by our company values
Base wage starting at $21 per hour plus performance bonus opportunities
And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives
Visit

for more information.
A Bit More About Your Role
We're committed to ensuring you have the skills and support to be successful in your role throughout your career.

From your first day in training, through individualized webcam-enabled, engagement and coaching, on into 1000s of free courses to support your career growth wherever that may take you.

And we know that you bring with you the one necessary ingredient that can't be taught – a caring and supportive nature that will shine through as you help customers.

Our TTEC community is here for you as one dynamic, global family.
You'll report to a Team Lead. You'll contribute to the success of the customer experience and the overall success of the team.
About TTEC
Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology.

On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day.

These exceptional customer experiences start with you.

TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams.

We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity.

We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work.

As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.

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