Program Manager - Sunnyvale, United States - ARCHE

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    Description


    The Data Management Program Manager would support the Business Information Technology Solutions (BITS) team that runs software projects benefiting our Client's Data Centers teams and customers in Sunnyvale, California.

    Our Client has a large portfolio of software implementation projects and requires assistance for data analysis across the portfolio of projects.

    This role will work closely with a team of cross functional stakeholders across the organization, helping our client and other relevant stakeholders to manage business requirements & processes, use cases, test plans & test cases, application development, and bug resolution during implementation and stabilization phases.

    Deep understanding of the requirements gathering and business process mapping along with strong program & project management expertise are critical to the success in this role.

    Supply chain experience is a plus.


    ESSENTIAL DUTIES AND RESPONSIBILITIES
    Manage all aspects of program deliverables from project inception to implementation.

    Collaborate with Business Leadership to define vision, data standards and change management roadmaps.


    Assist to facilitate and conduct workshops with end users and stakeholders for process mapping, deep-dive discussions, business analysis, collection of requirements, and requirements documentation and review.

    Adequately document, prioritize and follow up on takeaways from the workshop, consolidate findings into core documentation.


    Work closely with Client Project Manager, Product Owners, Developers, Quality Assurance and Application Engineering teams to complete and/or support project deliverables related to business case, business analysis, use cases, delivery management, test plans and test cases, test execution, user training guide, post go live support management, and project management and communications activities.

    Support teams to implement software requirements and communicate system enhancements.

    Manage deliverables for initiatives and adhere to development methodologies.

    Consult frequently with Client internal users to ensure a complete understanding of their needs and concerns.

    Conduct meetings and presentations with Client stakeholders and business users.

    Effectively communicate insights and plans to cross-functional team members and management. Work cross functionally with other departments to achieve goals.

    Effectively communicate insights and plans to cross-functional team members and management.

    Provide support for any tool issues or challenges that may arise.

    Provide ongoing reporting as requested by the business.

    Collaborate with leads to tackle ongoing issues list and partner on continuous improvement with enhancements.


    SUPERVISORY RESPONSIBILITIES
    No formal supervisory responsibilities in this position. Provides informal assistance such as technical guidance, and/or training to coworkers. May lead project teams and/or plan, and supervise assignments of lower level employees.


    QUALIFICATIONS
    To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

    Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

    .

    EDUCATION and EXPERIENCE

    Bachelor's degree (BA/BS) from 4-year college or university. Minimum four years of related experience. Prior Supervisory experience preferred.

    4+ years of data management experience preferably leading large cross functional, multi-team, data-centric programs preferred.

    4+ years of proven experience in business/systems analysis and project/program management preferred.


    In-depth understanding of Master Data Management, data governance, data architecture, data analysis, data profiling, data quality, and system integration preferred.

    Excellent documentation, planning, organization, and communication skills to achieve stated objectives.

    Ability to work & contribute independently and drive results & desired outcomes in a team-oriented work environment preferred.

    Strong group / workshop facilitation skills preferred.


    3+ years of experience in Master Data Management (MDM), Data Governance, and Data Quality domains, and MDM tools (SAP MDG preferred) preferred.

    3+ years of supply chain experience preferred.

    Advanced competency in G-Suite applications, primarily Slides & Sheets preferred.

    Knowledge of Data Centers, Cloud Operations, Facilities Management, Engineering and Construction preferred.

    CERTIFICATES and/or LICENSES

    PgMP (Program Management Professional) or PMP (Project Management Professional) certifications preferred.

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