General Manager - Joliet - Affinity Executive Search

    Affinity Executive Search
    $110,000 - $220,000 (USD) per year *
    Description
    General Manager - Temperature Controlled Facility
    Joliet, IL
    This Role Is About Leadership, Not Just Operations
    A rapidly growing, temperature-controlled logistics organization is seeking a proven and confident General Manager to lead its Joliet, IL facility. The site is now entering its next phase of leadership maturity. The operation is stable but requires a strong, visible leader who can unify the team, establish credibility quickly, and drive disciplined execution across safety, inventory accuracy, and labor performance. This is not a corporate, P&L-heavy role. This is a hands-on, floor-present operational leadership position. We are looking for someone who has successfully led a warehouse operation before, and understands how to walk into a facility, earn respect, and clearly establish leadership without leading by force.
    What This Role Is - And Is Not
    This General Manager is responsible for running the warehouse operation.
    You will not carry full P&L responsibility.
    Primary focus areas include:
    • Safety
    • Inventory accuracy
    • Labor performance
    • Team development
    • Export execution
    • Operational consistency
    Success is measured by operational discipline and execution, not financial modeling.
    The Operation
    • Approximately 80 total employees
    • 7-day operation (1st, 2nd, and weekend shifts)
    • ~35 temporary/contract workers currently
    • Long-term goal: 80% direct employees / ≤20% contingent labor
    • Import and export flows
    • Floor-loaded container operations (labor-intensive)
    • Boxing / re-boxing room (experience a plus)
    • Proprietary labor management tool
    • Proprietary WMS platform
    This facility operates on measurable productivity standards and structured KPIs.
    Labor & KPI Accountability
    The operation utilizes a proprietary labor management system that:
    • Calculates required labor hours based on volume and activity
    • Tracks actual vs. expected hours by role
    • Provides real-time visibility for staffing adjustments
    General Managers present weekly performance updates to senior leadership covering:
    • Safety metrics
    • Damage/property incidents
    • Labor performance
    • Inventory accuracy
    This role requires comfort operating in a data-driven environment where labor performance is actively measured and managed week-to-week.
    Leadership Profile Needed
    The facility has experienced leadership transitions and now requires:
    • A proven warehouse leader with demonstrated operational credibility
    • A visible, on-the-floor presence (not office-bound)
    • Confidence to lead experienced managers and strong personalities
    • Ability to unify supervisors during a reorganization
    • A leader who earns respect through competence and consistency
    • A people-focused mindset that understands workforce stability drives performance
    You must be comfortable walking the floor daily and leading by presence.
    Current Reorganization
    The incoming General Manager will:
    • Evaluate and strengthen supervisor capability
    • Partner closely with HR and regional leadership
    • Establish clear expectations and accountability standards
    • Build a cohesive leadership bench early
    Stabilizing and developing the leadership team is critical to long-term success.
    Key Responsibilities
    Warehouse Operations Leadership
    • Lead day-to-day warehouse operations
    • Drive measurable performance in safety, inventory accuracy, and labor
    • Monitor throughput, container turns, and service flow
    • Adjust staffing weekly based on KPI performance
    Import & Export Execution (Critical)
    • Oversee export planning and execution (required experience)
    • Ensure compliance with U.S. trade and documentation standards
    • Coordinate international inbound/outbound freight
    • Maintain flow integrity for floor-loaded container activity
    Team Development & Workforce Stability
    • Develop operations managers and supervisors
    • Improve permanent-to-contingent labor ratio over time
    • Build workforce engagement and accountability
    • Reinforce culture through consistent leadership presence
    Cross-Functional Leadership
    Direct reports include:
    • Documentation team
    • Two Operations Managers
    • Office Manager
    • Maintenance Manager
    • HR (dotted-line relationship)
    Success will depend on building a tightly aligned leadership team.
    Required Experience
    • 7-10+ years of warehouse or cold storage leadership experience
    • Strong export experience (non-negotiable)
    • 5+ years in transportation, logistics, or supply chain operations
    • Supervisory management experience
    • Deep understanding of warehouse KPIs and throughput metrics
    • Experience working with WMS platforms
    • Comfort operating within proprietary KPI systems
    • Experience in startup or high-growth environments preferred
    Bilingual capability is a plus but not required.
    Compensation & Relocation
    • Base Salary: $145,000 - $165,000
    • Annual Bonus: Up to $24,000
      • Tied to Safety, Inventory Accuracy, and Labor Performance
    • Local candidates preferred
    • Relocation assistance available (flat support structure)
    Bonus structure aligns leadership incentives with operational performance.
    Culture & Environment
    This organization operates with a startup-like environment:
    • Hands-on leadership
    • Non-hierarchical structure
    • Data-driven decision making
    • Fast-moving operations
    • Leaders who are present on the floor
    If you prefer corporate distance and office-based management, this is not the right fit.
    If you want to build something durable, stabilize a team, and lead from the warehouse floor, this opportunity is designed for you
    * This salary range is an estimation made by beBee
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