Inside Sales Representative - Elk Grove Village - Pioneer Music Co

    Pioneer Music Co
    Pioneer Music Co Elk Grove Village

    6 hours ago

    $45,000 - $95,000 (USD) per year *
    Description

    Position: Inside Sales Representative

    All potential candidates should read through the following details of this job with care before making an application.

    Location: Chicago Branch (Elk Grove Village, IL)

    Department: Sales

    Reports To: Branch Manager

    Who We Are:

    At Pioneer Music Company (PMC), we're not your typical distributor. We're passionate about installing human connections in a tech-connected world. We serve the low-voltage, AV, security, and networking industries—and we do it with heart, hustle, and a commitment to making our customers' lives easier.

    Our Chicago branch is growing, and we're looking for a team player who thrives in a fast-paced, people-first environment. If you're hungry to learn, humble enough to listen, and emotionally smart in how you communicate and support others—we want to meet you.

    About the Role:

    As an Inside Sales Rep, you'll be the face and voice of PMC for our walk-in, call-in, and email customers. You'll support projects from quote to close, help identify solutions, and collaborate with outside sales reps and warehouse teammates to provide outstanding customer experiences.

    What You'll Do:

    • Assist customers with product recommendations, quoting, pricing, and order entry
    • Build relationships with integrators, installers, and partners by offering timely, helpful service
    • Work closely with your Branch Manager and Outside Sales Rep to support key accounts
    • Maintain product knowledge across categories (security, A/V, networking, wire, etc.)
    • Help manage open orders, backorders, and vendor lead times with proactive communication
    • Provide support to walk-in traffic and phone/email inquiries throughout the day
    • Pitch in on inventory checks, order staging, and other warehouse needs when needed (we all roll up our sleeves here)

    What We're Looking For:

    • Ideal team players
    • Previous sales or customer service experience in the distribution or electronics industry preferred
    • Experience with low-voltage/security/AV products is a plus (but we'll train the right person xhmxlyz )
    • Solid computer skills—familiarity with ERP systems or Sage a plus
    • Clear communicator who's detail-oriented and proactive
    • Must be a team player—we win and lose as one

    Bonus Points If You:

    • Have experience with CCTV, access control, networking, or pro audio/video
    • Like a little friendly competition
    • Can juggle multiple tasks and still crack a joke under pressure, humor counts

    What You Get:

    • A seat at a company with over 150 years of history and a fresh, people-focused culture
    • Room to grow—PMC is expanding, and we love promoting from within
    • Paid time off, benefits, 401(k), employee discount, and other perks
    • A team that truly cares about each other and our customers
    * This salary range is an estimation made by beBee
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