Senior Business Systems Analyst - Palm Bay, United States - Renesas

Description

Senior Business Systems Analyst

Job Description

• System Administration: Perform day-to-day administration tasks, such as user account management, access control, and system monitoring, to ensure the stability and security of applications
• Upkeep: Coordinate and apply software updates, patches, and security fixes to applications in a timely manner to address vulnerabilities and maintain compliance with security policies. Building and maintaining robust dataflows that connect to the data sources such as SQL servers or direct data access to databases and cloud services
• Application Support: Provide technical support for a wide range of software applications used across the organization, including troubleshooting issues, resolving user queries, and ensuring timely resolution of incidents.
• Issue Resolution: Investigate and analyse software-related issues reported by users, identify root causes, and implement effective solutions to prevent recurrence.
• System Maintenance: Perform routine maintenance tasks, such as software upgrades, patches, and configurations, to ensure optimal performance and security of applications. Develop/modify procedures, packages, and functions in the database environment
• Documentation: Create and maintain documentation related to application support processes, troubleshooting procedures, and system configurations to facilitate knowledge sharing and efficient problem resolution.
• Collaboration : Collaborate with cross-functional teams, including developers, system administrators, and business analysts, to address complex issues and implement enhancements to applications based on user feedback and business requirements. Handle ad hoc user data requests
• Analysis : Visualize and present data in a clear and compelling way; Performing ad-hoc reporting to support the business and help in data-driven decision making.

Qualifications

• Bachelor's degree in computer science, Information Systems, or related field
• 5+ years of experience in database management and PowerBI development; Experience in IT System administration & support roles, with a focus on application support and troubleshooting.
• Technical Skills:
• Good understanding of relational databases (SQL Server, Oracle)
• Strong SQL Server knowledge, SSIS, SSAS skills.
• Good to have knowledge of SSAS cubes.
• Proficiency in supporting and troubleshooting enterprise-level software applications with ability to modify procedures in Oracle and SSIS in SQL Server
• Knowledge of ITIL framework and incident management processes.
• Familiarity with ticketing systems (e.g., ServiceNow, JIRA) for managing support requests.
• Knowledge of PBI and DAX language preferred with ability to debug Power BI dashboards and modifying existing Power BI dashboards.
• Working knowledge of database tools and platforms, such as Polarion, PPM suite, Teams, SharePoint, Power intranet, and ViFlow preferred (Not required)
• Good knowledge of Excel preferred (Proficient in advanced Excel features) with strong data analysis and visualization skills

Other Requirements

• Excellent communication and collaboration skills
• Attention to detail
• Excellent problem-solving abilities
• Must be willing to work independently and be an excellent team player.
• Must be willing to support systems after regular work hours.

Company Description

Renesas is one of the top global semiconductor companies in the world. We strive to develop a safer, healthier, greener, and smarter world, and our goal is to make every endpoint intelligent by offering product solutions in the automotive, industrial, infrastructure and IoT markets. Our robust product portfolio includes world leading MCUs, SoCs, analog and power products, plus Winning Combination solutions that curate these complementary products. We are a key supplier to the world's leading manufacturers of electronics you rely on every day; you may not see our products, but they are all around you.

Renesas employs roughly 21,000 people in more than 30 countries worldwide. As a global team, our employees actively embody the Renesas Culture, our guiding principles based on five key elements: Transparent, Agile, Global, Innovative, and Entrepreneurial. Renesas believes in, and has a commitment to, diversity and inclusion, with initiatives and a leadership team dedicated to its resources and values. At Renesas, we want to build a sustainable future where technology helps make our lives easier. Join us and build your future by being part of what's next in electronics and the world.

Additional Information

The expected annual pay range for this position is $76,000 - $95,000. This position is also eligible for STI bonus opportunities and commission pay. Please note that final offer amount will be dependent on geographic location, applicable experience, and skillset of the candidate.

Renesas offers a full range of elective benefits including medical, health savings account (with applicable medical plan), dental, vision, health and/or dependent care flexible spending accounts, pre-tax commuter benefits, life insurance, AD&D, and pet insurance. In addition to elective benefit options, benefited employees receive company-paid life insurance and AD&D, LTD, short term medical benefits as well as paid sick time, paid holidays, and accrued paid vacation. New employees will attend a detailed benefit orientation to learn more about our many benefits and resources

Renesas Electronics Corporation empowers a safer, smarter and more sustainable future where technology helps make our lives easier. The leading global provider of microcontrollers, Renesas combines our expertise in embedded processing, analog, power and connectivity to deliver complete semiconductor solutions. These Winning Combinations accelerate time to market for automotive, industrial, infrastructure and IoT applications, enabling billions of connected, intelligent devices that enhance the way people work and live. Learn more at .

Renesas' mission, To Make Our Lives Easier, is underpinned by our company culture, TAGIE. TAGIE stands for Transparent, Agile, Global, Innovative and Entrepreneurial. Our goal is to embed this unique culture in everything we do to succeed as a company and create trust with our diverse colleagues, customers and stakeholders.

Renesas Electronics is an equal opportunity and affirmative action employer, committed to celebrating diversity and fostering a work environment free of discrimination on the basis of sex, race, religion, national origin, gender, gender identity, gender expression, age, sexual orientation, military status, veteran status, or any other basis protected by federal, state or local law.

1. Department Information Technology
2. Location Palm Bay
3. Remote Yes

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