General Manager/Managing Partner - Waverly, United States - Dale Howard Auto Center

Description

Job Description

Job Description Salary:
$120K - $200K

Purpose of the Position:

The General Manager/Managing Partner assumes responsibility and is accountable for customer retention and the profitability of each department in the dealership on behalf of the dealer.

The General Manager/Managing Partner will accomplish all objectives through planning, motivating, and coordinating the activities of all departments.

The General Manager/Managing Partner's primary responsibility is to develop efficient managers and work through them to accomplish the goals and objectives of the organization.

Key Roles & Responsibilities:
Integrator
Leadership + Management = Accountability
Guide and defend culture and values daily - beats the drum
Accountable for the overall Dealership P & L
Responsible for executing the strategic business plan
Final voice in conflict resolution for all key stakeholders - Exceptional Customer, Team Member and Vendor Partner Experience


Essential Job Functions:
Hires, trains, develops and motivates all dealership department managers
Directs and monitors all dealership management and supervisory personnel functions and completes formal performance evaluations of all department managers at regularly scheduled intervals
Plans dealership operations for the coming year and submits to the dealer for approval
Meets with the controller/office manager monthly to review departmental forecasts for consistency with the annual forecast
Meets with managers individually to develop monthly and annual goals and objectives, and to review actual performance
Monitors the daily operating control (DOC), recommending improved courses of action when & where necessary
Ensures that the monthly financial statement is complete, accurate and submitted to the factory in a timely fashion
Develops and maintains a good working relationship with lending institutions and manufacturer personnel
Oversee all dealership personnel functions, to include: interviewing, hiring, measuring and evaluating performance, recognizing accomplishments, and termination
Communicates management policies and procedures to all employees and ensures that they are understood and followed
Provides enthusiastic leadership to help shape employees' attitudes and build morale
Holds regularly scheduled leadership team meetings to ensure that every department is operating efficiently and profitably
Ensure that department managers are training and supervising employees for optimum effectiveness
Formulate policies and establish procedures for all training programs and monitor their effectiveness
Reviews and approves compensation plans for all employees
Coordinates with the business office to ensure that records and analyses are maintained accurately
Assists in developing and implementing merchandising strategies and assists in creating effective, cost-efficient marketing programs
Establish and maintain harmony and teamwork among departments
Resolves any customer complaints that department managers are unable to rectify
Other responsibilities as assigned


Qualifications:
High school diploma or the equivalent.
Ability to read and comprehend instructions and information.
At least two years in a dealership sales capacity.
At least two years in a supervisory position.
Professional personal appearance.
Excellent communication skills in person, on the telephone, and in writing.
Will be trained on all dealership computer systems.

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