- Interact with customers and members of the community and effectively resolve customer issues, complaints, and conflicts to ensure customer satisfaction and understanding
- Maintain a deep understanding of our client's products or services to provide accurate information to customers
- Adhere to company policies, procedures, and ethical standards
- Stay up-to-date with product knowledge, customer service techniques, and company policies through training and self-improvement
- Maintain detailed records of customer interactions through companys key performance indicators provided in training
- Empathy, Patience, and Consistency: You should be capable of managing a diverse range of customer demographics, backgrounds, and personas with confidence, providing the same high level of service to each individual.
- Adaptability: Embrace the variability of a people-centric career, handle challenges with resilience, and tackle surprises with a sense of humor.
- Clear Communication: Use authentic, positive language to convey your message effectively. Stay engaged and ensure customer satisfaction with every interaction.
- High school diploma or equivalent
- Previous customer service or related experience preferred, but not required
- Proven interpersonal skills
- Ability to remain patient and composed, even in challenging customer situations
- Flexibility to adapt to changing customer needs and departmental requirements.
- Effective time management and organizational skills to handle multiple customer inquiries efficiently.
- Adherence to company policies, industry regulations, and ethical standards.
- A track record of punctuality and reliability in meeting work schedules.
- Ability to meet or exceed companys performance metrics
-
Pharmacy Technician Trainee
5 days ago
hims & hers Gilbert, United StatesHims & Hers Health, Inc. (better known as Hims & Hers) is the leading health and wellness platform, on a mission to help the world feel great through the power of better health. We are revolutionizing telehealth for providers and their patients alike. Making personalized solution ...
-
Associate, Inventory Technician
3 weeks ago
hims & hers Gilbert, United StatesHims & Hers Health, Inc. (better known as Hims & Hers) is the leading health and wellness platform, on a mission to help the world feel great through the power of better health. We are revolutionizing telehealth for providers and their patients alike. Making personalized solution ...
-
Banner Health Mesa, United States Full timePOSITION SUMMARY · This position supervises and oversees the operations of medical education within a specific department. Accountable for the activities required for accreditation, recruitment, and effective operation of the medical education program. This dual position provide ...
-
Outside Sales
2 days ago
RTA REMITTANCE LLC Chandler, United StatesJob Description · Job DescriptionBenefits:Signing bonus · **ENTRY LEVEL POSITIONS** FULL TIME / IMMEDIATE HIRE · **MANAGEMENT TRAINEE & MARKETING POSITIONS AVAILABLE NOW** · START THE 3th QUARTER OFF RIGHT · SEEKING ENTHUSIASTIC AND MOTIVATED ENTRY-LEVEL PROFESSIONALS · Our compa ...
-
Outside Sales
2 days ago
RTA REMITTANCE LLC Chandler, United StatesJob Description · Job DescriptionBenefits:Signing bonus · **ENTRY LEVEL POSITIONS** · FULL TIME / IMMEDIATE HIRE · **NEW POSITIONS 2024 & 2025** · **MANAGEMENT TRAINEE & MARKETING POSITIONS AVAILABLE NOW** · START THE 3th QUARTER OFF RIGHT · SEEKING ENTHUSIASTIC AND MOTIVATED ENT ...
-
Utility Plant Operator I
3 weeks ago
City of Chandler, AZ - Public Works & Utilities Department Chandler, United StatesSalary: $ $38.86 Hourly · Location : Chandler, AZ · Job Type: Full-time, Regular · Job Number: · Department: Public Works & Utilities · Division: 3940-LONE BUTTE WASTEWATER TREATMENT · Opening Date: 05/21/2024 · Closing Date: 6/5/2024 11:59 PM Arizona · FLSA: Non-Exempt ...
-
RV Technician Wanted
4 weeks ago
World Wide RV Mesa, United StatesJob Description · Job DescriptionRV Service Technician / Recreational Vehicles · Make $20 plus an hour · RV techs know a little bit about everything and make between $40,000- $80,000 a year depending on skill level—Monday through Friday w/ a 4 hour shift once every 8 weeks on Sat ...
-
Acute Pharmacy Technician Days
5 hours ago
Banner Health Mesa, United States Full timePrimary City/State: · Mesa, ArizonaDepartment Name: · Pharmacy-HospWork Shift: · DayJob Category: · Pharmacy*UP TO A $5,000 SIGN ON BONUS AVAILABLE* · Innovation and highly trained staff. Our Pharmacy team members play a critical role in ensuring the best care for our patients. ...
-
ABA Training Coordinator
4 weeks ago
Ally Pediatric Therapy Mesa, United StatesJob Description · Job DescriptionPosition Mission: Prepare and deliver high quality training that enable staff to succeed in their positions with a focus on providing a robust training experience that allows behavior technician and Registered Behavior Technicians to effectively d ...
-
Solid Waste Operator Trainee
1 week ago
Town of Gilbert Gilbert, United States**We Are Seeking**: · With every job we fill, our focus is on providing best in class service to our citizens while offering the opportunity for professional growth in a rewarding and innovative work environment. **_Team Gilbert_** has an exciting opportunity for a highly motivat ...
-
Psychologist (PTSD SECBOC)
1 week ago
VETERANS HEALTH ADMINISTRATION Gilbert, United StatesSummary · This position is eligible for the Education Debt Reduction Program (EDRP), a student loan payment reimbursement program. You must meet specific individual eligibility requirements in accordance with VHA policy and submit your EDRP application within four months of appo ...
-
Staff Psychologist
2 weeks ago
VETERANS HEALTH ADMINISTRATION Gilbert, United StatesSummaryThis position is eligible for the Education Debt Reduction Program (EDRP), a student loan payment reimbursement program. You must meet specific individual eligibility requirements in accordance with VHA policy and submit your EDRP application within four months of appointm ...
-
Inventory Technician Associate
4 weeks ago
hims & hers Gilbert, United StatesHims & Hers Health, Inc. (better known as Hims & Hers) is the leading health and wellness platform, on a mission to help the world feel great through the power of better health. We are revolutionizing telehealth for providers and their patients alike. Making personalized solution ...
-
NETA Field Testing Technician
3 days ago
ABM Tempe, United StatesABM Industries is seeking an Electrical Field Test Technician (NETA 2,3,4 or equivalent) to join our Electrical Power Services team. The Electrical Field Test Technician is responsible for the safe and efficient installation and testing of electrical power distribution equipment ...
-
NETA Field Testing Technician
6 days ago
ABM Industries Tempe, United States**Overview** · ABM Industries is seeking an Electrical Field Test Technician (NETA 2,3,4 or equivalent) to join our Electrical Power Services team. The Electrical Field Test Technician is responsible for the safe and efficient installation and testing of electrical power distribu ...
-
Performance Excellence Coordinator
3 weeks ago
WTW inc. Tempe, United StatesThis role is within the Benefits Delivery & Administration segment, and the Individual Marketplace line of business that supports Performance Excellence. The role will have several facets: · Seasonal Training Administration · Coordination of colleague moves from Training to Nesti ...
-
General Manager
3 days ago
Applied Technical Services Tempe, United StatesThe Applied Technical Services Family of Companies ("ATS" or the "Company") is a leading provider of critical testing, inspection, and certification services. The Company serves a diverse set of large and stable end markets including manufacturing, power generation, aerospace, me ...
-
Commercial Security Install Technician
4 days ago
TEKsystems Tempe, United StatesJob Description · Job DescriptionPosition Summary: · The basic function is to perform routine commercial installation projects. Troubleshoots, replaces and/or repairs malfunctioning or inoperative equipment. Works with minimal supervision and may provide training and assistance t ...
-
Systems Integration Technicians
1 day ago
D.H. Pace Company, Inc. Tempe, United StatesJob Description · Job DescriptionDH Pace Company, Inc. in Tempe, Arizona, is seeking to hire Commercial Security Systems Technicians. We are considering applicants with experience or as Trainees Will be responsible for Installation and Service of Commercial Electronic Security Sy ...
-
Project Manager/Manager Trainee
4 weeks ago
D.H. Pace Company, Inc. Tempe, United StatesJob Description · Job DescriptionDH Pace Company, Inc. aspires to hire a Project Manager/Manager Trainee who will specialize in doors, frames, and hardware for the commercial construction industry in our Tempe, AZ office to ensure project objectives are met by specified date and ...
Customer Relations Trainee - Gilbert, United States - Connect AZ
![Default job background](https://contents.bebee.com/public/img/bg-user-ex-1.jpg)
Description
Are you a dedicated, self-driven individual with a passion for providing outstanding customer support? Do you have a reputation for consistently prioritizing customer satisfaction? If so, we are looking for you to join our team as a Customer Relations Trainee. Our mission is to foster positive relationships with our customers and donors, educating them about the non-profit organizations we partner with and elevating their visibility within the community. We foster a culture of continuous learning and personal development, providing the support and resources you need to excel in your role.
In this role, you will be responsible for ensuring an exceptional customer experience by engaging with customers to understand their values, fostering open communication, and offering opportunities for donations. You will engage in daily interactions with customers, consistently upholding courtesy, professionalism, and kindness to create a positive impression. Your role also involves the management of donations, including tracking and processing new contributions, as well as promoting brand awareness initiatives. Additionally, you will be expected to skillfully handle customer complaints to enhance overall satisfaction.
Key Responsibilities of a Customer Relations Trainee:
Skills and Qualities We Seek in a Customer Relations Trainee:
Requirements of a Customer Relations Trainee:
#LI-Onsite