District Manager - Round Rock, United States - Freddy's Frozen Custard and Steakburgers

Description

Job Type

Full-time

Description

We

want


YOU
to join our


TEAM
We are looking to hire friendly faces who show hospitality and great customer service.

Benefits-

• Family Friendly Flexible Work Schedule
• Medical Benefits
• Paid Time Off
• Tuition Reimbursement

The Multi-Unit Manager is responsible for the overall efficiency and technical operations of 3-6 restaurants and ensures standard of quality, timeliness, and service.

This position will control labor and food costs, build relationships with General Managers/ teams, handle guest issues, and serve as a model of hospitality.

The Multi-Unit Manager is responsible for training, refinement of staff and team building through manager motivation. The Multi-Unit Manager will also assist and oversee scheduling and product ordering consistent with sales volume.

Requirements

Leadership & Communication-

Ensures that all Company Standard Operation Procedures are followed
Teaches & practices standards of quality, timeliness, and service
Maintains an environment of open communication, positive attitudes, and trust-based relationships with all personnel
Ensures that Customer Satisfaction is the highest priority for all employees
Consistently lives "hospitality" in every instance
Leads by example - maintains professional image, appearance, and language
Financial Performance-

Conduct daily labor analysis to achieve target labor percentage
Ensures quality control standards and procedures are strictly enforced
Ensures all standardized portion control guidelines are followed and maintained
Monitor sales trends, develop forecasts, and make effective decisions to control the key cost of sales and labor
Maximize productivity without compromising quality standards
Health & Safety-

Ensure full restaurant compliance with all health department regulations
Immediately address critical violations on self-inspections, health department inspection reports and provide corrective action to prevent repeat violations
Ensure that inspections are conducted, and correct on-going issues
Other Responsibilities-

Must enthusiastically meet guests needs, special requests and resolve guest complaints/concerns with the commitment to satisfy them
Review and approve all schedules and forecasts
Coordinate opening/ closing activities in a timely and safe manner
Complete all operational checklists daily
Ensure that all cash handling procedures are followed
Ensure all paperwork and administrative forms are completed correctly and turned in in a timely manner
Resolve conflicts and improve team members performance issues in a constructive manner and according to policies
Must have experience in Microsoft Office, Excel, Word, and Internet
Successfully complete a motor vehicle, background check and drug screen

Physical Requirements:
(including but not limited to)

Ability to stand and walk up to 10 hours/day
Ability to continuously reach, bend, lift, carry and stoop
Ability to freely access all areas of the restaurant
Ability to move or handle items weighing up to 50 lbs
Ability to work varied hours/days to oversee store operations
Ability to travel daily to multiple locations

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