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Roanoke

    Laundry & Uniform Manager - Private Hotel & Training Center - Roanoke, United States - Pyramid Global Hospitality

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    Description
    Property

    About Us

    At Pyramid Global Hospitality (also known as Benchmark Hospitality), people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.

    Location Description

    Deloitte Hotel & Conference Center
    • High-end private hotel and conference center called Deloitte University. Closed to the public.
    • Currently 800 hotel rooms - all single occupancy, no suites. Expanding to 1400 rooms in October 2025
    • Three restaurants including a Starbucks.
    • 105,000 square feet of meeting space - Ballrooms, Amphitheater and classrooms.
    • Fitness Center, jogging trails and sports fields.
    • All professional clientele. No weddings, holiday parties, school groups, or other social-type events.
    • Located in Westlake, Texas - near Keller, Southlake, and Roanoke.
    • For more information about our property, check our website:
    Benefits & Perks
    • Awesome Employee Focused Culture with many Employee Events
    • Eligible for Holiday pay starting immediately. 10 Paid Holidays per year.
    • Up to 14 Vacation & Sick days per year. - We are closed most holidays.
    • Many opportunities to grow and transfer to new positions.
    • Free Lunch in our newly remodeled Employee Cafe.
    • Eligible for Medical Insurance and other awesome benefits within 30 days of employment.
    • Employer matching 401k.
    • Tuition Reimbursement.
    • Free parking on-site.
    • Free uniforms and we will clean them
    Overview

    The Laundry and Uniform Manager is responsible for overall operations of laundry processing and issuing of employee uniforms.
    • Availability on Weekends and Holidays required.
    Responsibilities
    • Responsible for recruiting, interviewing, training, coaching, discipline and conducting performance appraisals for direct reports. Also responsible for creating schedules and approving employees time, time off and shift changes.
    • Foster our employee-centric culture within the department with each individual employee through supporting, training, developing, and providing feedback for their continued growth and success in their positions.
    • Ensure all equipment is working properly and work swiftly towards resolutions when needed, ensuring leadership is made aware.
    • Assist with department purchasing, maintaining consistent availability of all cleaning products, machinery, chemical, amenities, etc.
    • Ensure all labor and other expenses are kept within budgeted guidelines.
    • Responsible for proper quality control and daily monitoring and development of staff.
    • As necessary, establish new standards to provide customers the highest quality of service through close communication with leadership and recommend areas in need of improvement.
    • Assist with weekly/monthly inventories, with timely reporting to Leadership and Accounting.
    Qualifications
    • Supervising experience required.
    • One year experience in the hospitality industry required, preferably in high volume Laundry or Housekeeping operations of a hotel.
    • Strong computer skills. Proficient in Microsoft Excel and Outlook. Microsoft Teams, Word, PowerPoint, and OneNote experience desirable.
    Job Category: CareersInHotel CareersInManagement


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