Senior Human Resources Manager - Rancho Cucamonga

Technica seeking a Senior HR Manager to serve as the senior onsite People leader for our Rancho Cucamonga operations. This role leads the local HR/Payroll function and partners closely with Operations and Executive leadership to strengthen workforce stability, improve manager eff ...

Job description

Technica seeking a Senior HR Manager to serve as the senior onsite People leader for our Rancho Cucamonga operations.

This role leads the local HR/Payroll function and partners closely with Operations and Executive leadership to strengthen workforce stability, improve manager effectiveness, and ensure consistent, compliant execution across employee relations, performance management, recruiting, training, and employee programs.

The position supports a workforce that includes equipment sales, field engineering, field service, warehouse, logistics, and operations employees. In addition to the California site, this role provides HR support across multiple U.S.

states, including remote and field-based team members, requiring strong judgment, a practical understanding of multi-state employment compliance, and the ability to deliver a consistent employee experience across locations.

Operations in San Jose also.
This role also interfaces with Technica's global parent organization, supporting cross-border reporting, documentation and communication needs.

Success in this position requires strong documentation skills, comfort with HR/Payroll metrics and compliance reporting, and the ability to translate people data and operational issues into clear, executive-ready insights.

Key Responsibilities
HR Site Leadership & Business Partnership
Serve as the primary HR leader for both warehouse sites supporting both hourly and salaried employees
Partner with site leadership to improve workforce effectiveness, accountability, engagement and retention
Coach supervisors and managers on performance management, corrective action, attendance practices and consistent documentation standards
Ensure timely execution of HR deliverables aligned to business needs
People Management
Provide leadership and daily direction for 1 onsite HR/Payroll employee
Set team goals, ensure high service levels, and drive continuous improvement in HR processes
Build internal capability through coaching, clear expectations and escalation support
Employee Relations & Compliance (Senior-Level)
Lead employee relations matters including performance counseling, investigations, workplace conflict resolution, corrective action and separations
Ensure HR practices comply with all applicable federal and California employment laws and align to company policy
Partner with leadership on sensitive employee situations while ensuring professionalism, fairness and risk reduction
Workers' Compensation & Leave Administration
Manage all aspects of Workers' Compensation: incident intake, documentation, coordination with medical providers and claims partners, return-to-work planning, modified duty coordination and claims trend analysis
Support management of leaves of absence and employee accommodation processes
Benefits Oversight & Employee Support
Provide onsite HR leadership oversight for employee benefit programs (medical, dental, vision, life/AD&D, disability, 401(k), voluntary benefits)
Partner with corporate/shared services and benefits vendors on employee questions, enrollment support, benefit education and leave/disability coordination
Ensure benefit processes are communicated clearly across onsite and remote teams
Recruiting
Ensure consistent interview practices and selection standards
Partner with recruiting team to strengthen time-to-fill, quality-of-hire and early retention outcomes
Training & Development Partnership
Lead and support onboarding quality, compliance training, leadership enablement and job training programs for warehouse roles
Partner with site leaders to identify training gaps and improve supervisor capability
Multi-State HR Support
Provide HR partnership for remote employees across multiple U.S. states, including Sales and field-based roles
Support multi-state compliance including onboarding, policy alignment, employee relations and separation practices
Multi-State Payroll
Reporting, Analytics & Executive Communication

Develop clear HR reporting:
headcount, turnover, retention risk, time-to-fill, safety/Workers' Comp trends, employee relations themes
Prepare executive-ready PowerPoint presentations and monthly/quarterly site updates
Provide structured reporting supporting leadership visibility and global reporting needs

Required Qualifications
8+ years progressive HR experience with strong Generalist depth
3+ years direct people management experience
3+ years multistate payroll experience
1–2 years recruiting experience (hands-on or leadership oversight)
warehouse, industrial, or warehouse environment experience (required)
Multi-state HR experience supporting employees across more than one U.S. state (required)

Strong expertise in:
employee relations and investigations, performance management, California HR compliance (wage & hour, policies, documentation), Workers' Compensation administration, benefits support and issue resolution
Expert-level Excel skills (reporting, pivot tables, formulas, trend analysis)
Expert-level PowerPoint skills (executive presentations, structured communication)
Ability to work onsite with urgency and professionalism in a warehouse/production environment

Preferred Qualifications
Experience supporting field service workforces
Experience partnering with global leadership or parent-company reporting expectations
HR certification (PHR/SPHR or SHRM-CP/SCP)
Spanish or Mandarin proficiency a plus
Netsuite/ADP/SDP a plus

Core Competencies
Strong judgment and discretion in high-sensitivity situations
High accountability and hands-on leadership style
Data-driven decision making and clear documentation
Analytical
Strong executive communication and stakeholder management
Ability to balance employee support with business requirements
Comfort partnering closely with Operations/Sales leaders in a fast-paced environment