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    Customer Service Logistics - Colorado Springs, United States - Integrity Promotional Corp

    Integrity Promotional Corp
    Integrity Promotional Corp Colorado Springs, United States

    3 weeks ago

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    Description

    We are seeking a dedicated and experienced Logistics/Customer Service Representative to join our team. The ideal candidate will have a strong background in logistics and customer service, with excellent communication skills and a passion for providing exceptional service to our clients.

    Responsibilities:

    Manage and coordinate logistics operations, including shipping, conferences, and inventory management.

    Communicate with customers with tracking, customer service issues, problem resolution.

    Coordinate with suppliers, carriers, and other partners to ensure timely delivery of products.

    Monitor shipments and resolve any issues that may arise, such as delays or damages.

    Maintain accurate records of shipments, inventory, and customer interactions.

    Provide support to customers, answering inquiries and resolving complaints in a timely manner.

    Collaborate with other departments to ensure customer satisfaction and operational efficiency.

    Requirements:

    2+ years of experience in logistics and customer service

    Strong communication and interpersonal skills

    Excellent organizational and multitasking abilities

    Proficiency in MS Office and logistics software

    Ability to work independently and as part of a team.

    Strong problem-solving skills and attention to detail

    Benefits:

    Competitive salary

    Health, dental, and vision insurance-Benefits after 90 days

    Retirement savings plan

    Paid time off and holidays

    Opportunities for advancement and professional development

    If you are a motivated team player with a passion for logistics and customer service, we invite you to apply for this exciting opportunity. Join us and help us deliver exceptional service to our customers

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