Learning & Development Specialist - Full Time - Days - Utica, NY
3 days ago
Job description
Job Summary
The Learning and Development Specialist partners with HR leadership and organization leaders to strengthen leadership capability, employee engagement, and workforce effectiveness. This role focuses on delivering and supporting soft-skills training, embedding AIDET, HRO, De-escalation principles, facilitating team-building initiatives, and using workforce insights to support development strategies across the organization.
Core Job Responsibilities
- Analyze workforce data, dashboards, and trends related to staffing, retention, performance, and engagement.
- Translate insights into recommendations that support workforce planning and business decisions.
- Facilitate leadership and staff training programs focusing on communication, coaching, accountability, engagement, and difficult conversations.
- Partner to embed AIDET, HRO, and de-escalation principles into organizational practices and ongoing training.
- Research and develop workforce development programs, career ladders, scholarship opportunities and other educational resources intended to create opportunities, policies, procedures or practices which will promote career growth. Support or manage the implementation and execution of these programs.
- Analyze, and interpret employee engagement surveys, day check-ins/evaluations, and exit interviews.
- Identify trends and recommend strategies to improve engagement and retention.
- Facilitate or co-facilitate team-building sessions that improve collaboration, trust and communication.
- Performs other duties as required.
Education/Experience Requirements
REQUIRED:
- Bachelor's degree in Human Resources, a related field; or equivalent experience.
- 3 years of experience in organizational development or HR
- Proficient with technology, HRIS systems and MS Office tools.
PREFERRED:
- Experience facilitating training and coaching in a healthcare or service environment.
Licensure/Certification Requirements
Disclaimer
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
Successful candidates might be required to undergo a background verification with an external vendor.
Job Details
Req Id 97112
Department HUMAN RESOURCES
Shift Days
Shift Hours Worked 8.50
FTE 1
Work Schedule SALARIED GENERAL
Employee Status A1 - Full-Time
Union Non-Union
Pay Range $60k - $85K/Annually
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