Technical Support Analyst - Charlotte, NC

Only for registered members Charlotte, NC , United States

1 month ago

Default job background
+Provide technical services to internal customers by identifying,prioritizing,and confirming resolution of reported problems within specified service level agreements.+Manage the full lifecycle of support issues,+analyze support data to identify trends+In addition to base salary,this role is eligible for incentive compensation.+Moody's also offers a competitive benefits package.

Responsibilities

  • End-User Support & Troubleshooting (60%): Provide primary technical support for Moody's associates,
  • Incident & Asset Management (20%): Manage the full lifecycle of support issues,
  • Reporting & Process Improvement (20%): Analyze support data

Lorem ipsum dolor sit amet
, consectetur adipiscing elit. Nullam tempor vestibulum ex, eget consequat quam pellentesque vel. Etiam congue sed elit nec elementum. Morbi diam metus, rutrum id eleifend ac, porta in lectus. Sed scelerisque a augue et ornare.

Donec lacinia nisi nec odio ultricies imperdiet.
Morbi a dolor dignissim, tristique enim et, semper lacus. Morbi laoreet sollicitudin justo eget eleifend. Donec felis augue, accumsan in dapibus a, mattis sed ligula.

Vestibulum at aliquet erat. Curabitur rhoncus urna vitae quam suscipit
, at pulvinar turpis lacinia. Mauris magna sem, dignissim finibus fermentum ac, placerat at ex. Pellentesque aliquet, lorem pulvinar mollis ornare, orci turpis fermentum urna, non ullamcorper ligula enim a ante. Duis dolor est, consectetur ut sapien lacinia, tempor condimentum purus.
Get full access

Access all high-level positions and get the job of your dreams.



Similar jobs

  • Support Analyst

    2 weeks ago

    Only for registered members Charlotte

    Maintenance and automation support analyst with python, oracle, mongo, AWS and Java (good to have) skillset. · ...

  • Only for registered members Charlotte

    The law firm of Johnston Allison Hord is seeking a versatile IT Support Analyst to join our team. · ...

  • Only for registered members Charlotte

    The law firm of Johnston Allison Hord seeks an IT Support Analyst to join their team. · Maintain current-generation Windows Server environments within an enterprise virtualization platform. · Monitor server health and proactively address potential issues. · Manage device inventor ...

  • Only for registered members Charlotte, NC

    The law firm of Johnston Allison Hord is seeking a versatile IT Support Analyst to join our team. · This role is responsible for helping support the firm's IT infrastructure, a wide range of business applications, and end users across the organization. · The position blends high- ...

  • Only for registered members Charlotte

    The IT Support Analyst will join a rapid-expansion service organization headquartered in Charlotte. · Serve as the first line of IT support, resolving issues through ticketing systems, phone, or remote sessions. · Support and manage Microsoft 365 applications (Outlook, Teams, One ...

  • Only for registered members Charlotte

    We are looking for a Telephony Call Routing / IVR Support Analyst for a production support role. · Supporting Genesys CTI call routing solution. · Familiar with IVR support analysis and troubleshooting · ...

  • Only for registered members Charlotte $70,000 - $80,000 (USD)

    We are helping millions of Americans preserve their retirement savings. We use innovative technology and provide exceptional customer service to help participants make informed decisions about their retirement accounts without using high pressure sales pitches. · Handle technical ...

  • Only for registered members Charlotte

    We are hiring an App Support Analyst / Developer (Oracle PL SQL/Autosys/Unix/Informatica) to provide data analysis and support and work in tandem with the dev team to support a set of data intensive applications. · Minimum 3+ years of experience in Oracle SQL, PL / SQL · Minimum ...

  • Only for registered members Charlotte

    Join a Global Leader in Workforce Solutions - Net2Source Inc. · Responsibilities are that of NOC support ( Network Operations) with max up to 5 yrs of experience · Assist in the support of servers, network devices and mainframes at all facilities for hardware or software errors · ...

  • Only for registered members Charlotte $70,000 - $80,000 (USD)

    We are searching for an experienced Application Support Analyst to handle technical requests submitted by end users of RCH products and systems. · At Retirement Clearinghouse, we help millions of Americans preserve their retirement savings using innovative technology and exceptio ...

  • Only for registered members Charlotte $70,000 - $80,000 (USD)

    We are helping millions of Americans preserve their retirement savings innovate technology provide exceptional customer service make informed decisions about their retirement accounts without using high pressure sales pitches. · ...

  • Only for registered members Charlotte

    A Dice is the leading career destination for tech experts at every stage of their careers. Our client, Software Resources, Inc., seeks a temporary Technology Support Analyst position to assist an existing IT Team in Charlotte. · A temporary Technical Support Analyst position assi ...

  • Only for registered members Charlotte

    Lensa is a career site that helps job seekers find great jobs in the US. We are not a staffing firm or agency. · The Loan Analyst position will assist in servicing CMBS loans by: Identifying and contacting authorized party to complete Borrower Admin registration for CRE Insight a ...

  • Only for registered members Charlotte, NC, USA, Charlotte, NC

    System Support Analyst 4 (SSA) provides technical expertise to complex issues and initiatives related to support and maintenance of Corporate Distributed Computing Platforms. · ...

  • Only for registered members Charlotte, NC

    We are seeking a detail-oriented and tech-savvy IT Technical Support Analyst to join our team. · Remotely image and configure laptops for both Windows 11 and macOS environments. · Troubleshoot and resolve connectivity issues efficiently. · ...

  • Only for registered members Charlotte

    GSD is seeking an Operations Support Analyst to provide dedicated hazard monitoring and threat identification to support steady state and disaster response operations. · ...

  • Only for registered members Charlotte, NC

    Maintain the stability and performance of critical risk analytics applications as a Production Support Analyst. · ...

  • Only for registered members Charlotte, NC

    We are seeking a Transition Support Analyst in Charlotte, North Carolina to support the Director of Transitions and deliver a smooth onboarding experience for new team members and advisors. · ...

  • Only for registered members Charlotte

    Independent Advisor Alliance is seeking a Transition Support Analyst in Charlotte, North Carolina. · This role supports the Director of Transitions and plays an important part in delivering a smooth, well-organized onboarding experience for new team members and advisors joining e ...

  • Only for registered members Charlotte, NC

    : This position requires experience with server Operating System and Software Delivery Lifecycle. The selected applicant will assist with implementation of Operating System and Application Performance Monitoring on windows and Unix servers. · ...

  • Only for registered members Charlotte

    We are seeking a detail-oriented and tech-savvy IT Technical Support Analyst to join our team. This individual will play a crucial role in maintaining and optimizing our IT infrastructure, ensuring seamless operations, and supporting our team with their technical needs. ...