- Provides quality customer service to clients, caregivers, healthcare providers, physicians, and healthcare practices.
- Assists in streamlining communication with the patient, insurance companies, pharmacist, nurses, lab and other healthcare-related parties.
- Accurately enters and maintains patient profiles and medication records in the pharmacy software system.
- Gathers and clarifies patient information.
- Processes new and refill prescriptions.
- Processes and submits insurance claims.
- Counts pills according to the prescription.
- Packages and labels prescriptions.
- Coordinates pharmacist-verified filled orders into delivery groups.
- Verifies delivery sheets and contents in delivery are the same.
- Calls community individuals to arrange delivery and verify someone will be there to sign for the medication.
- Ensures that the security and proper storage of drugs is maintained.
- Keeps the work environment and equipment clean.
- Performs all tasks in a safe manner that is consistent with corporate policies as well as state and federal laws.
- Performs other related duties as assigned.
- Accurate data entry skills
- Able to read, write, and speak English fluently
- Strong time management and organizational skills
- Excellent attention to detail
- Flexible and proactive in meeting varied needs
- Self-motivated and able to work independently
- Able to effectively present information to clients, caregivers, physicians, and healthcare practices
- Dedicated to excellence and quality
- Able to collaborate with other healthcare professionals
- Able to add, subtract, multiply, and divide into all units of measure; this may include using whole numbers, common fractions, and decimals and being able to compute rate, ratio, and percent
- High School Diploma required
- Pharmacy Technician Certification required
- Company-paid medical insurance
- 401k Company Match
- 80 hours of PTO
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