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    • Patient Service Representative - Manchester - Catholic Medical Center

    Catholic Medical Center
    Catholic Medical Center Manchester

    3 days ago

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    Description

    Patient Service Representative Job Summary:

    This position serves as a representative in all areas of clerical support. The incumbent is responsible for all facets of front desk operations, including greeting and registering patients, answering phones, scheduling appointments, entering patient charges and demographics, retrieving and updating medical records, collecting fees, and performing general clerical duties.

    Key Responsibilities:

    • Process daily charge tickets and provider schedules.
    • Greet and register patients, notifying medical staff of their arrival.
    • Verify patient address, insurance status, and emergency contact information.
    • Obtain patient signatures on registration forms and yearly renewals.
    • Photocopy and input patient demographic information, insurance data, and other relevant details.
    • Interact with patients regarding complaints and provide effective responses and resolutions.
    • Receive incoming phone calls and take messages as needed.
    • Scan documents and sort them into patient charts according to guidelines.
    • Offer patients access to
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Patient service representative