IT Business Services Director - Columbia, United States - State of South Carolina

Description

Salary: $66, $123,763.00 Annually

Location : Richland County, SC

Job Type: FTE - Full-Time

Job Number: 163200/ /DPH

Agency: DHEC-CO/COS

Opening Date: 05/03/2024

Closing Date: 5/17/2024 11:59 PM Eastern

Class Code:: AM56

Position Number::

Normal Work Schedule:: Monday - Friday (8:30 - 5:00)

Normal Work Schedule (Other):: Monday - Friday (8:30 - 5:00)

Pay Band: Band 8

Hiring Range - Min.: $85,000.00

Hiring Range - Max.: $95,327.00

Opening Date: 03/25/2024

EEO Statement: Equal Opportunity Employer

Agency Specific Application Procedures:: If you meet the requirements of the position and would like to be considered, you must submit a state application online. Please complete the state application to include all current and previous work history and education. A resume will not be accepted nor reviewed to determine if an applicant has met the qualifications for the position. The quality of the application presented (completeness and accuracy as well as grammar and spelling) will be considered prior to the offer of an interview. A criminal records check will be conducted prior to an offer of employment. Applications will be accepted until 11:59 p.m. on the stated closing date.

Veteran Preference Statement: South Carolina is making our Veterans a priority for employment in state agencies and institutions.

Job Responsibilities

Careers at DHEC: Work that makes a difference

Embracing Service, Inspiring Innovation, Promoting Teamwork, Pursuing Excellence, and Advancing Equity
Under limited supervision, the IT Business Director will work with IT Leadership and functional business units to ensure alignment and prioritization of the Office of Information Technology (OIT) Business activities. Focus on supporting OIT purchases, renewals, budget, and procurement activities associated with IT departmental and agency technology purchases. Ensure and work with agency program area acquisition of technology products or service following technology standards and state/agency procurement rules. Oversee the activities of IT professionals supporting departmental operational proprieties, purchases, and IT Asset Management Program. Ensure operational efficiency and compliance to state and agency polices and standards.

• Manages IT professionals and contractors in the planning, development, support, maintenance, analysis, and reporting of IT related Business Services associated with Business Delivery, Planning and Implementation, IT Asset Management, and IT standards. Ensure operational excellence, efficiency, and compliance to support agency priorities and initiatives. Follow industry best practices and adhere to state and agency policies and standards.
• Work with IT Leadership and Finance and Operations Staff to coordinate, plan, maintain, and review IT budget and facilitate IT purchases. Work with Bureau of Business Management (BBM) and Accounts Receivable (AR) to see agency and IT purchases through the procurement process for timely processing and payment. Coordinate review of agency program areas technology product or service purchase requests through the approval process and adhere to state and agency IT technology standards and procurement policies and procedures.
• Work with FAO Business Management Property & Asset Manager, IT End User Services, IT Staff, and program area property custodians to support and manage the entire life cycle of agency assets OIT is responsible for tracking.
• Establishes and maintains working relationships with users, technical staff, management, vendors, and others. Directs the preparation of project reports for customers. Assesses project progress and is held accountable for results. Coordinates, designs and maintains documentation and service catalog associated with supporting services.
• Maintains awareness of information technology trends and changes.
• Other duties as required.

Minimum and Additional Requirements

State Minimum Requirements: A bachelor's degree in communications, business administration, computer science (information technology), mathematics, statistics; management information science or a related field and experience in telecommunications, data processing and/or information technology. Relevant experience may be substituted for bachelor's degree on a year-for-year basis.

Institutions of Higher Learning must be recognized by the Council for Higher Education Accreditation.

Agency Additional Requirements: Knowledge of an agency's mission, programs, and objectives. Knowledge of procurement management, inventory control and supply functions. Ability to establish and maintain working relationships with users, technical staff, management and vendors. Ability to plan, direct, review the work of technical personnel. Ability to employ interpersonal and problem solving skills. Strong organizational skills and attention to detail. Strong Analytical skills. Knowledge of project-planning tools. Ability to interpret and apply rules and regulations. Ability to make presentations and prepare reports effectively, both orally and written.
Some limited after-hour and weekend work may be required; during emergencies, on call 24 hours a day when activated (agency cellular device is authorized to meet this requirement). Minimal travel required.

Applicants indicating college credit or degree(s) on the application may upload an unofficial copy of the transcript as an attachment to the application. Please note that the agency will require an official, certified copy of the transcript or diploma prior to hiring.

Preferred Qualifications

• Strong interpersonal and communication skills.
• Knowledge of technical and business terminology.
• Experience with developing presentations, reports, charts, and data models.
• Experience with chairing and facilitating meetings.
• Organizational skills.
• Supervisory experience (5 years).
• Experience with medium to complex IT purchases and purchasing.
• Knowledge of Project Management principals.

Additional Comments

DRIVING RECORD: If this position requires the applicant to possess a valid driver's license to operate a state vehicle or personal vehicle, any applicant being considered in the final stages of selection for the position will be required to provide a certified copy of a 10-year driving record.

SC DHEC is an equal employment opportunity/affirmative action employing agency. We are committed to a diverse workforce. SC DHEC does not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, age (40 or older), disability or genetic information.

The South Carolina Department of Health and Environmental Control offers an exceptional benefits package for FTE positions that includes:

• Health, Dental, Vision, Long Term Disability, and Life Insurance for Employee, Spouse, and Children
• 15 days annual (vacation) leave per year
• 15 days sick leave per year
• 13 paid holidays
• 2 weeks paid parental leave
• State Retirement Plan and Deferred Compensation Programs
• REMOTE WORK: The option to work partially remote is available after six (6) months of employment if it applies to the position.

This position is part of the South Carolina Department of Health and Environmental Control's Office of Information Technology. The work performed supports DHEC's mission to improve the quality of life for all South Carolinians by protecting and promoting the health of the public and the environment. Effective July 1, 2024, this position will transfer to the South Carolina Department of Public Health created by Senate Bill 399 which provides for the creation of the Department of Public Health to assume the public health-related functions of DHEC.

Benefits for State Employees

The state of South Carolina offers eligible employees generous benefits, including health and dental insurance; retirement and savings plan options; and paid vacation and sick leave. Plus, work-life balance programs such as telecommuting and flexible work schedules are available to employees of some state agencies.

Insurance Benefits
Eligible employees may enroll in health insurance, which includes prescription coverage and wellness benefits. Other available insurance benefits include dental, vision, term life insurance, long term disability and flexible spending accounts for health and child care expenses.

Retirement Benefits
State employees are also offered retirement plan options, including defined benefit and defined contribution plans. Additionally, eligible employees may elect to participate in the South Carolina Deferred Compensation Program, which is a voluntary, supplemental retirement savings plan offering 401(k) and 457 plan options.

Workplace Benefits
State employees may also be eligible for other benefits, including tuition assistance; holiday, annual and sick leave; and discounts on purchases, travel and more.

Note: The benefits above are available to most state employees, with the exception of those in temporary positions. Employees in temporary grant and time-limited positions may be eligible for all, some or none of these benefits as benefits are associated with each position type. For these positions, contact the hiring agency to determine what benefits may be available.

01

Supplemental questions are considered part of your official application. Any misrepresentation will result in your disqualification from employment. Please complete the state application to include all current and previous work history and education. A resume will not be accepted or reviewed if an applicant has met the qualifications for the position. I have read and acknowledge the above statement.

• Yes
• No

02

Applicants indicating college credit or degree(s) on the application may upload an unofficial copy of the transcript as an attachment to the application. Please note that the agency will require an official, certified copy of the transcript or diploma prior to hiring. I have read and acknowledge the above statement.

• Yes
• No

03

If this position requires the applicant to possess a valid driver's license to operate a state vehicle or personal vehicle, any applicant being considered in the final stages of selection for the position will be required to provide a certified copy of a 10 year driving record. I have read and acknowledge the above statement.

• Yes
• No

04

How did you hear about this position?

• State NeoGov website )
• LinkedIn, Twitter, Facebook
• Employee Referral/Agency Recruiter
• College Job Board
• External Job Board (SC Works, Indeed, Association)
• Other

05

Are you a current or former SCDHEC employee?

• Yes
• No

06

Please confirm you understand the hiring range is between $85,000 - $95,327?

• Yes
• No

07

Do you have a bachelor's degree in communications, business administration, computer science (information technology), mathematics, statistics; management information science or a related field and experience in telecommunications, data processing and/or information technology or relevant experience may be substituted for bachelor's degree on a year-for-year basis?

• Yes
• No

08

Do you have supervisory experience?

• Yes
• No

09

If yes, please list number of years and largest team managed.

10

Do you have experience with technology related purchases?

• Yes
• No

11

If yes, please describe.

12

Do you have experience with software renewals?

• Yes
• No

13

If yes, please describe software, volume, and if purchased from state contract?

14

Are you familiar with state procurement process?

• Yes
• No

15

If yes, please briefly describe and if that includes RFP solicitations.

Required Question