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- Partner with store manager to develp business driving initiatives that build a repeat business or attract a new customer to the store.
- Commnicate and achieve store productivity targets includingslaes per hour, adt, upt and capture rate.
- Ensure all associates complete the sales training program and deevelops strong product knowledfe across all categories.
- Model and supervise the selling envrionment, provide consistent couaching on sales training process iin order to ensure the highest level of customer service and sales.
- Achievement of persoanl sales goals.
- Educate team on sales plans, personal sales goals, store stats and drives team to achieve them.
- Ensure the highest level of service is provided to all customers through extensive product knowledge and completion of product profiles.
- Foster and team environment by creating a fun, competitive, inviting atmostphere.
- Understand and communicate the kate spade new york brand aesthetic, brand philosphy and lifestyle to the sales team and customer.
- Ensure brand and operating standards are met to support brand consistency.
- Ensure store presentation standards are achieved and maintained.
- perform and supervise store opening and closing procedures including counting register funds, completing band deposits, opening and closing registers and securing facility.
- Accurately processes all POS transactions and inventory functions such as transfers, receiving, fedex shipments, repairs and damages to maintain the integrity of the inventory.
- Adherence to kate spade loss prevention policies and operation procedures.
- strong written and veral communication skills
- detail oriented
- proactive abilitly to muli task and prioritze
- minimum 2-3 years experience in luxyry goods or a comparable retail enviorment
- college degree preferred
- prior luxury goods experience preferred
- available to work store schedule, as needed, inlcuding evenings and weekends
- standing for extened periods of time
- able to safely lift boxes up to 40 pounds
- comfortable climbing ladders
- Drive for results: can be counted on to exceed foals successfully; is constantly and consistently one of the top performers; very bottom-lined oriented; steadfastly pushes self other for results.
- Customer Focus: is dedicated to meeting the expectaitons and requirements of internal and external custers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect
- Creativity: comes up with a lot of new and unique ideas; easily makes conections among preciously unrelated notions; tends to be seen as original and value-added in brainstorming settings.
- Interpersonal Savvy: relates well to all kinds of people, up and down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships' uses diplomacy and tact; can diffuse even high-tension situations comfortably.
- Learning on the fly: learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successess and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything.
- Perserverance: persues everything with energy, drive, and a need to finish; seldom gives up before finishing, especially in the face of reistance or setbacks.
- Dealing with Ambiguity: can effetively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn't upset when things are up in the air; doesn't have to finish things before moving on; can comfortably handle risk and uncertainty.
- Strategic Agility: sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perpecive; is future oriented; can articulately paint credible pictures and visions or possibilities and likelihoods; can create competive and breakthrough strategies and plans.
- Building Effective Teams: blends people into teams when needed' creates strong morale and spirit in his/her team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team.
- Managerial Courage: doesnt holdback anything that needs to be said; provieds current, direct, complete, and "actionalbe" positive and feedback to others; lets people where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afread to take negative action when necessary
Supervisor I - Aurora, United States - Tapestry
Description
Since its launch in 1993 with a collection of six essential handbags, Kate Spade New York has always stood for optimistic feminity. Toda, the brand is a global llife and style house with handbags, ready-to-wear, jewelry, gifts, home decor and more. Polished ease, thoughtful details and a modern, sophisticated use of color- Kate Spade New York's founding principles define a unique style synonymous with joy.
The successful individual will leverage their proficiency in retail to...
Client & Service Expert
Req ID: 113691